Hi Steve According to the 'Device Manager' in my phone I am running version 11.043 (29/06/2009) and custom version 11.043.205 (13/07/2009). The 'Device Manager says that there is an update available and offers to download it for me. Can I do this without sighted help or is there a more accessible way of updating the firmware? Also will updating delete all of my contacts and other stored information in the phone? Thanks for your help. James _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 03 December 2009 16:08 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: N86 web browser Hi James, How are you loading the web browser? There are two ways. If you hold down the 0 key to load it, it won't read. If however, you go in via the menu, it should. Also, which firmware version do you have? All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of James O'Dell Sent: Thursday 3 December 2009 16:05 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] N86 web browser Hi I have just bought an N86. I understand the N86 web browser should work to a fashion with Talks although I realise the email application is not accessible. When I open the web browser talks says the number of links and headings on the page but pressing arrow keys or any other keys for that matter produces no response, neither does Talks +Down Arrow. My sighted partner has confirmed that the web page is being displayed visually. If I press the Select key when in a web page it tells me that there is no mailbox defined and asks me if I want to define one. Not sure what that means or why it isn't interacting with the web page. Does anyone have any ideas on what might be wrong? Thanks James