[talks-uk] Re: N85
- From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Wed, 2 Dec 2009 16:28:00 -0000
Hi Eleanor.
The turnaround for talk cover insurance is replacement within 48 hours, but
that's presumably the longest it will take from claim approval. I've never
claimed on mine as yet, so couldn't comment on the claims service, though I
would assume they'd give you a like for like replacement, for instance an N85
begets another N85, but whether its unlocked or branded I couldn't tell you.
You'd be wise to ring the insurance underwriters and ask them questions of this
nature and to see if the policy would be appropriate for your needs. There is
an extensive FAQ section on www.talkcover.co.uk which may also provide an
answer.
----- Original Message -----
From: Eleanor Burke
To: talks-uk@xxxxxxxxxxxxx
Sent: Wednesday, December 02, 2009 2:14 PM
Subject: [talks-uk] Re: N85
Have you ever had cause to claim on your Insurance Ibrahim? I have on my
Vodafone one and within less than 24 hours have had my new phone. Furthermore,
if say I have a Vodafone N85 and I loose it, is that Insurance company going to
replace with a Vodafone N85 or an unlocked unbranded one? Will that insurance
policy for example pay for my phone if it is not working, deemed 'broke' but
not lost? Will they pay Vodafone to repair it? OK I guess you are going to
tell me to read the Policy but these are just a few quickies. Thanks.
Eleanor
----- Original Message -----
From: Ibrahim Gucukoglu
To: talks-uk@xxxxxxxxxxxxx
Sent: Wednesday, December 02, 2009 11:20 AM
Subject: [talks-uk] Re: N85
Hi Paul.
I'll probably get a slap on the wrist for this, but I've recently been
dealing with a company called talk cover, they provide mobile phone insurance
for practically any current make and model of phone, and you can get a multiple
phone discount if you have more than one handset in your household by insuring
them on the same policy. To find out more and get a free no obligation quote,
visit www.talkcover.co.uk and enter your phone details.
All the best and good luck.
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Wednesday, December 02, 2009 11:12 AM
Subject: [talks-uk] Re: N85
I know Barbara... On all counts of what you are saying.
I'm going to tackle them in a bit anyway as there are quite a few things
that need resolving.
Can't believe Voda don't stock the N86 since everyone is talking so
highly of them here.
Re insurance and such... It just isn't the sort of thing you should have
to confirm is in place just because you change your tariff.
I'll sort it though so, no worries.
And thanks again for your quick response yesterday afternoon, it really
helped.. And others here too..
--------------------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson
Sent: 02 December 2009 10:38
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: N85
Paul
Cancelling your insurance would probably not be on your bill, but surely
they should have sent you written or Email confirmation of this or at least
told you verbally? Of course you then get into the mirky waters of perhaps them
saying they told you and you have no way of proving or disproving this. It
always amuses me how companies say when you ring them that they may record the
call for monitoring or training purposes. Then when you have a conversation and
they later deny they said what they did, this always happens to be one of the
conversations they didn't record. Leaves me thinking that they either record
none or conveniently don't record, or say they didn't record, the one you are
disputing. However I'm getting off topic here and can see Graham creeping up
behind me with his big stick...!
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Wednesday, December 02, 2009 10:31 AM
Subject: [talks-uk] Re: N85
I get them online and didn't look at the detail at the time as the bill
was around the same as usual.
I wouldn't expect to look to see if my insurance had been charged each
month though any more than I would look to see if I still had the same price
plan.
Those are the things you know you are being charged for each month and
not expect them to change.
------------------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 02 December 2009 10:20
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: N85
Don't they send you statements? Wouldn't this have been in your
statement? I have print statements and audio statements from Vodafone and any
time I changed anything, no matter how minor they always sent a statement
because apart from anything else I always asked them and reitterated that I
would also require the audio one.
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Wednesday, December 02, 2009 10:15 AM
Subject: [talks-uk] Re: N85
I think I will ask them for a few months free line rental or
something... As an aside, in part of the conversation yesterday, they suggested
that I claim on my insurance, then said that I no longer had insurance... When
I asked why, as I had not cancelled it, they said it was cancelled by them when
they changed my price plan! So I was supposed to know that how???
So, I definitely need to address that one with them... If I had have
lost my phone for example, I would have no protection...
Craziness!
----------------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 01 December 2009 16:57
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: N85
Hopefully it will not Paul. I wish you well and have no doubt you
will keep us posted.
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Tuesday, December 01, 2009 4:55 PM
Subject: [talks-uk] Re: N85
Thanks for that.
I could have had the N97 MINI as I said but, I didn't because it
doesn't work with Talks.
If I have problems with the N85, I will be going back to them and
getting them to finish the contract early.
I can then at least start over with another company.
Although, I have to say that in many other respects, Vodafone have
been very good and they still have the best coverage and services overall in my
humble opinion.
So, yes, saving some of my negotiation ability for if it is needed
in the future perhaps.
Paul
--------------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 01 December 2009 16:17
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: N85
You are a good negotiator Paul and I took my queue from you re N96.
Now I have not ended up with the same phone as you but that was my choice. I
could have had N85 and retain my contract but I forfitted my contract in favour
of the phone of my choice. they just had to give in re N96 as even Nokia
recognize that phone was not good in the end.
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Tuesday, December 01, 2009 3:32 PM
Subject: [talks-uk] Re: N85
OK, thanks.
I've reluctantly gone for it even though I'm losing loads of
memory.
I understand that the n85 can only take an 8gb memory card, is
this the case?
Don't think it was a great outcome really.
They said I could have had the n97 mini but, it don't work with
talks at the moment.
OOOOOOOOOHHHHHHHHH I tel ya!!
------------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke
Sent: 01 December 2009 15:19
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: N85
It is good but someone will have to tell you that kind of thing,
ssomeone like Barbra.
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Tuesday, December 01, 2009 3:04 PM
Subject: [talks-uk] Re: N85
Hi
Thanks and thanks again.
Is is any good?
Quick idea of features if you can please.
Thanks.
Paul
----------------------------------------------------------------
From: talks-uk-bounce@xxxxxxxxxxxxx
[mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson
Sent: 01 December 2009 14:57
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: N85
Yes. Quick enough?
Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes
----- Original Message -----
From: All formats
To: talks-uk@xxxxxxxxxxxxx
Sent: Tuesday, December 01, 2009 2:56 PM
Subject: [talks-uk] N85
Hi, can anyone tell me quickly if the n85 works with talks?
Vodafone may be offering it to me as a replacement for my
troubled n96 and I am on the phone to them now.
Cheers.
Paul Hopkins
Paul Hopkins - Manager
(All Formats)
Queen Alexandra College
Court Oak Road
Harborne
BIRMINGHAM
B17 9TG
Tel: 0121 428 5018
Fax: 0121 428 5048
E-mail: allformats@xxxxxxxxx
Web: www.allformats.org.uk
Allformats - Braille, Audio, Digital and Large Print
Resources for Access by People with a Visual Impairment.
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