Hi Ali, Why not just back up everything to the MicroSD card directly from the phone, then restore it after the reset? No PC need be involved. N86 is my fave phone at the moment. All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Ali Sent: Sunday 18 October 2009 12:31 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: N82 Hi Steve, No to most of these no gprs, blue tooth is off and 3g is as it always has been, on the status line it says " network 6 bars, 3g battery 7 bars then it just drains really quickly ! this is a recent and sudden happening. Just phoned Orange who suggest re setting the phone by pressing star hash 7370star, so will have to back up all my media on to a pen drive or pc,If I do this should my sd card be removed during this process? Will I lose all my apps? They did say Nokia would guarantee the phone for 24 months, I was surprised when he said I was due a upgrade in 16 days, the question will then be for what!LOL! Love my N82! Any thoughts? Alistair ----- Original Message ----- From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx> To: talks-uk@xxxxxxxxxxxxx Sent: Sunday, October 18, 2009 11:41 AM Subject: [talks-uk] Re: N82 Hi, Are you getting a weaker signal than before? This would also drain the battery. Do you have Bluetooth switched on? 3G? the GPS receiver for some reason? All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Ali Sent: Sunday 18 October 2009 11:31 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: N82 Hi Steve tried a new battery, same result!problems! problems! problems! Alistair ----- Original Message ----- From: Steve Nutt <mailto:steve@xxxxxxxxxxxxxx> To: talks-uk@xxxxxxxxxxxxx Sent: Sunday, October 18, 2009 10:17 AM Subject: [talks-uk] Re: N82 Hi Ali, My guess is the battery is shot. Just get a replacement battery and you're good to go. All the best Steve From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Ali Sent: Sunday 18 October 2009 09:31 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] N82 Hi! My N82 is now 10 months old, however it no longer holds a charge for more than a few hours, there are no applications running and the battery has been checked and appears fine, anyone else experienced this problem? I do have a crack on the screen, would this lead to battery depletion? Thought I would ask if anyone had any ideas what could be going on before I took it back to Orange. Thanks! Alistair