Graham, I was under the illusion that to install TALKS you first had to remove any earlier version, but perhaps this is wrong? I recently uninstalled 2.5 to install 3 and needed sighted help for the install as I was asked questions such as where to save the program. It only took a couple of minutes but there was no speech assistance. Barbara Barbara Wilson Email: barkingbabs@xxxxxxxxxxxxxxx MSN: barkingbabs@xxxxxxxxxxxxxxx Mobile: 07917710779 Donate to Guide Dogs at: www.justgiving.com/cyder