[talks-uk] Re: Firmware Update N96 Disaster
- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
- To: talks-uk@xxxxxxxxxxxxx
- Date: Tue, 26 May 2009 11:22:11 +0100
Paul Vodafone insist that to update the firmware is possible. I tried myself
but they did tell me I could send it in to then amd they would do it for me.
Have you your new phone now? What about your Talks? I actually like the N96
very much.
-original message-
Subject: [talks-uk] Re: Firmware Update N96 Disaster
From: "All formats" <allformats@xxxxxxxxx>
Date: 26/05/2009 11:11 am
Again: Absolutely best advice here.
I had been thinking of getting my phone unbranded but, this thread reminds
me precisely why I won't.
I would rather wait for Vodafone, in my case to release their firmware, if
they ever do than try to circumvent the process early and get into a mess.
I have also had to claim on my phone insurance over the last week as I
dropped the phone down the loo.
At least I won't have any worries about being found out about any unbranding
exercise I may have undertaken and having a non valid claim.
Cheers.
Paul
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Ibrahim Gucukoglu
Sent: 21 May 2009 03:36
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Firmware Update N96 Disaster
Hi Eleanor.
It is made perfectly clear in the Nokia software updater, on the software
updater support pages and when you confirm that you want to upgrade that
serious damage can be done to the phone when you interrupt power. You
should use a fully charged battery, under no circumstances disconnect the
phone from the computer or touch it in any way whilst the upgrade is in
progress. In fact, the best thing to do when upgrading your phone is to go
grab yourself a cup of coffee and keep yourself occupied for at least 15
minutes whilst the phone does its thing. Its most probable that you've
corrupted the flash memory in the phone, that the phone will need to be sent
off for repair and depending on the warrantee of the phone you may get
charged for any repairs if indeed it is possible. Finally, last but not
least, never upgrade a phone if you are unsure or uncertain of the process.
Take the phone to a Nokia service centre who will do the same for you free
of charge and in a correct environment should problems occur.
All the best, Ibrahim Gucukoglu.
----- Original Message -----
From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Thursday, May 21, 2009 3:26 AM
Subject: [talks-uk] Re: Firmware Update N96 Disaster
I think i have done it damage as no power is now going through but I have
tested the battery on another phone amd it is working fine. It is crazy if
one can damage the phone by trying to upgrade the firmware. What is the
point of it then. I was following the instructions OK.
-original message-
Subject: [talks-uk] Re: Firmware Update N96 Disaster
From: "Badger" <monty_badger@xxxxxxxxxxxxxxxx>
Date: 21/05/2009 3:16 am
silly question, but do you have anybody sited there? it will lose talks etc
and need to be reconfigured after an upgrade. but if it's lost power during
the process, you could have done it a heep of damage.
----- Original Message -----
From: ELEANOR BURKE
To: talks-uk@xxxxxxxxxxxxx
Sent: Thursday, May 21, 2009 2:44 AM
Subject: [talks-uk] Firmware Update N96 Disaster
I tried doing this tonight and disaster befell the phone! Not only did it
loose connection with PC Suite. I took all the advice given on screen,
removing the USB, removing the bttery etc but the phone is completely dead.
Sad really. I only have it a month. Any ideas from anyone before I go back
to the shop with it, something to revive or resussitate it.
Eleanor
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