I've had a look again at the battery strength and it was fully charged though I thought it was not.
Eleanor----- Original Message ----- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx> Sent: Thursday, May 21, 2009 7:56 AM Subject: [talks-uk] Re: Firmware Update N96 Disaster
It does say before starting to make sure your battery is fully charged! Find me on Twitter http://www.twitter.com/barkingbabs Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>To: <talks-uk@xxxxxxxxxxxxx> Sent: Thursday, May 21, 2009 3:47 AM Subject: [talks-uk] Re: Firmware Update N96 DisasterBrilliant advice I have to say. I did not disconnect the power though it was probably not on full battery. It did say it would take 15 minutes amd then after about 2 minutes I got the message about the computer having lost the connection to the phone. I have no choice now but to take it in to vodafone. It is insured amd was a replacement for my N95 amd I have only had it about a month. It is insured so I will have to keep my fingers crossed that it can be repaired or replaced. Will not make the mistake again.Eleanor -original message- Subject: [talks-uk] Re: Firmware Update N96 Disaster From: "Ibrahim Gucukoglu" <ibrahim_gucukoglu@xxxxxxxx> Date: 21/05/2009 3:36 am Hi Eleanor. It is made perfectly clear in the Nokia software updater, on the software updater support pages and when you confirm that you want to upgrade that serious damage can be done to the phone when you interrupt power. You should use a fully charged battery, under no circumstances disconnect the phone from the computer or touch it in any way whilst the upgrade is inprogress. In fact, the best thing to do when upgrading your phone is to gograb yourself a cup of coffee and keep yourself occupied for at least 15 minutes whilst the phone does its thing. Its most probable that you'vecorrupted the flash memory in the phone, that the phone will need to be sentoff for repair and depending on the warrantee of the phone you may get charged for any repairs if indeed it is possible. Finally, last but notleast, never upgrade a phone if you are unsure or uncertain of the process.Take the phone to a Nokia service centre who will do the same for you free of charge and in a correct environment should problems occur. All the best, Ibrahim Gucukoglu.----- Original Message ----- From: "Eleanor Burke" <eleanorburke@xxxxxxxxxxxxxx>To: <talks-uk@xxxxxxxxxxxxx> Sent: Thursday, May 21, 2009 3:26 AM Subject: [talks-uk] Re: Firmware Update N96 Disaster I think i have done it damage as no power is now going through but I have tested the battery on another phone amd it is working fine. It is crazy if one can damage the phone by trying to upgrade the firmware. What is the point of it then. I was following the instructions OK. -original message- Subject: [talks-uk] Re: Firmware Update N96 Disaster From: "Badger" <monty_badger@xxxxxxxxxxxxxxxx> Date: 21/05/2009 3:16 amsilly question, but do you have anybody sited there? it will lose talks etc and need to be reconfigured after an upgrade. but if it's lost power duringthe process, you could have done it a heep of damage.----- Original Message ----- From: ELEANOR BURKETo: talks-uk@xxxxxxxxxxxxx Sent: Thursday, May 21, 2009 2:44 AM Subject: [talks-uk] Firmware Update N96 DisasterI tried doing this tonight and disaster befell the phone! Not only did itloose connection with PC Suite. I took all the advice given on screen,removing the USB, removing the bttery etc but the phone is completely dead. Sad really. I only have it a month. Any ideas from anyone before I go backto the shop with it, something to revive or resussitate it. Eleanor ------------------------------------------------------------------------------ I am using the Free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1542 of my spam emails to date. The Professional version does not have this message.__________ Information from ESET Smart Security, version of virus signature database 4092 (20090520) __________The message was checked by ESET Smart Security. http://www.eset.com
-- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1543 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message