Hi Ibrahim, Thanks, at last, for that understandable explanation ... phew! OK, so I really want to check if an update is available that I can have so, having backed up my phone to my card, where do I go next? -- Carol carol.pearson29@xxxxxxxxxxxxxx ---- Original Message ---- From: Ibrahim Gucukoglu To: talks-uk@xxxxxxxxxxxxx Sent: Wednesday, March 18, 2009 3:59 PM Subject: [talks-uk] Re: Firmware Update > Hi Carol. > > OK, lets clarify this for you *grin*. When you buy a branded phone, > the phone network puts their own version of the symbian operating > system on it, customised with their specific feature set. When you > go to upgrade the phone using the nokia software updater, the service > code which is the unique code of the service provider and which > determines amongst other things country, model and colour is sent > along with the IMEI number to the Nokia server when the update check > is performed. Nokia will then check to see whether an update for > that specific service code can be found, if it can, you'll be offered > the option of installing it. Because of the partnership with network > operators, they will get to decide whether you can apply the latest > version of the firmware. Just because Nokia have released an update, > if the network haven't endorsed it or had their own custom version > made, they won't make it available to their branded phones for > obvious reasons. If you want the very latest firmware and this > direct from Nokia, you'll have to have the phone unbranded which > effectively is changing the service code to a Nokia unbranded one. > This can be done by a local phone dealer who may offer this service, > there are also a number of internet specialists to whom you can send > the phone also. You can't do this yourself at home, the process is > very difficult for a blind person to do as the use of specialist > software is required. > > I hope this helps and if you need advice on how to go about having > your phone serviced, please let me know and I can provide you with > some personal recommendations. > > All the best, Ibrahim. > > > ----- Original Message ----- > From: Carol Pearson > To: talks-uk@xxxxxxxxxxxxx > Sent: Wednesday, March 18, 2009 3:41 PM > Subject: [talks-uk] Re: Firmware Update > > > Well, let me just clarify. This phone was purchased at a Voda shop > and I use O2. You still reckon I should give an upgrade a go! > > Where do I go to find one then? > > >> Hi Carol, >> >> Nothing of the sort. You can upgrade any phone you like. Remember >> to back up the contents though. If Voda haven't released the >> firmware, you won't be able to update it anyway. >> >> All the best >> >> Steve >> >> >> >> >> From: talks-uk-bounce@xxxxxxxxxxxxx >> [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Carol Pearson >> Sent: Wednesday 18 March 2009 11:32 >> To: talks-uk@xxxxxxxxxxxxx >> Subject: [talks-uk] Re: Firmware Update >> >> That's fabulous, Barbara! I would hesitate to do it on my older N95 >> though. >> >> Steve, what was it you once said about upgrading firmware on the N95 >> in connection with those who can't! I don't really want you to >> confirm what I think you said, but I thought I'd best get it right. >> My understanding was that I couldn't upgrade because my phone has >> Vodaphone all over, even if it is unlocked for all networks. (I >> guess it didn't start out that way, but I don't know!) >> >> Hope you can clarify that for me as I really would like to have >> upgraded. >> >> >>> Not sure how many newer phones this is a feature on, but I am using >>> the N79. I went to menu/tools/utilities/device manager and was able >>> to go online and update my firmware. Unless I have done something >>> wrong it was as easy as that. No need for a PC or PC Suite and I >>> didn't lose anything, not even TALKS. >>> >>> >>> Barbara Wilson >>> M: 07917710779 >>> T: 02887784046 >>> E: barkingbabs@xxxxxxxxxxxxxxx >>> IM: creativeeyes@xxxxxxxxxxxxx >>> Skype: creativeeyes