Hi Barbara, The phone will remain unlocked. Unlocking is nothing to do with the firmware. All the best Steve _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara Wilson Sent: Friday 23 May 2008 14:20 To: talks-uk Subject: [talks-uk] Factory Settings Hi All Wonder if anyone can answer this one. If I have a phone purchased on a particular network and I then pay to have it properly unlocked. Say I then restore factory settings, does that undo the locking? Or will the phone remain unlocked? Hope someone can help. Barbara