Hi Eleanor, Packet data unavailable usually means that you are in a bad signal area. It means that Packet Data is not available to you, so I would imagine you don't have 3G coverage either, unless you turned it off. All the best Steve _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Friday 9 January 2009 21:56 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] E-mail problem on N95 Hi As most of you will know from my questions, I have 6 e-mail boxes set up on my phone. Now one of them is a company in ireland called Eircom. I can receive my e-mails OK no problem but I cannot send out e-mails on the phone. The message I am getting is 'packet data not available'. Any suggestions please? I did contact the Eircom support at Steve's suggestion and they did give me the settings but I am still having this problem. Eleanor _____ I am using the Free version of SPAMfighter <http://www.spamfighter.com/len> We are a community of 5.8 million users fighting spam. SPAMfighter has removed 1028 of my spam emails to date. The Professional version does not have this message