Hi Steve, Thanks for your reply. I quite see the point you're making, but without putting too fine a point on things, if you remember, the reason I put the question to you on the phone the other day was that when I was helping Carol, we were advised that she should download all the voices she was entitled to to the phone memory, and in trying to do so, we had to take out voices she had purchased but wasn't going to use in order to install others that she needed, so your answer to my last question prompts another question. Could the voices that are going to be most often used be put on the same memory as Talks, and other voices in the same product group stored on the memory card for back-up purposes? Alexander Shannon