Everyone, I have just discovered, by fiddling around, that I am able to answer my own question. If you change the theme, and choose Basic, then go into the Shortcuts menu, it then tells you left navigation key, right navigation key, up navigation key, etc. I am now able to set these to how I want them, so disregard my query, thanks. You learn something new with these phones every day! Kind Regards, Jackie Cairns