Yeah, I agree their support is just out standing. ----- Original Message ----- From: Mike Reiser To: talk-serotek@xxxxxxxxxxxxx Sent: Friday, January 18, 2008 2:08 PM Subject: TalkSerotek: Support at serotek definitely rocks! Just wanted to share my experience with serotek support. I emailed them about an hour or two ago about a problem I was having with a U3 drive on vista. Brian called me just a bit ago and explained about how we shouldn't use U3 drives on vista. I just want to say that I was extremely supprised and quite happy at the quick response. Definitely no other AT company is personal in this way. Buy the way Kacey, I think that the u3 caution on vista should be included in the help. Thanks, Mike