Hi Bary,Make certain your PC doesn't have any unnecessary tool bars or programs which interfere with System Access! Google Tool Bars, Google Chrome are two examples which should be removed before attemting to install SA. Also, determine which vyrus and spyware programs are there on your PC. I'd put on either Microsoft Security essentials which is free to you and me or Viper which you need to pay for and is recommended by Serotek Staff.
HTH Jim --Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere.
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