[tabi] Humana Talking Prescription Labels News Release

  • From: "Sila Miller" <Silamiller@xxxxxxxxxxxxxxx>
  • To: <tabi@xxxxxxxxxxxxx>
  • Date: Sat, 3 Oct 2015 07:30:15 -0400


Alex Kepnes

Humana Corporate Communications

Humana Offers Talking Prescription Labels for Members with Visual Impairments

New service continues Humana’s Commitment to Quality Care and Member Experience

Louisville, Kentucky (9/30/2015) – Humana (NYSE: HUM) announced today that it
now offers talking prescription labels, at no cost, to blind and visually
impaired members who fill prescriptions through Humana Pharmacy, Inc. and at
its seven PrescribeIT Rx locations in Florida. Humana, a leading health and
well-being company, worked on its accessible prescription initiative with the
American Council of the Blind and individual blind members in Nevada, Florida
and Georgia.

Humana offers talking labels provided by the ScripAbility prescription
accessibility system, a service of En-Vision America. The talking labels
provide people who cannot read standard print a safe and convenient way to
access information on prescription labels. Humana members who are blind, have
low vision, or those who have dyslexia will benefit greatly from the new
service. Braille labels are also available through the Humana mail-order

In addition to accessible prescription labels, and to ensure “equality of
opportunity for meaningful access to healthcare services and activities,”
Humana blind or visually impaired members may request alternative format
communications (i.e., Braille, Audio, Large Print, Screen Reader Accessible
PDF’s), at no cost, as their standard communication method, by sending an email
to accessibility@xxxxxxxxxx. A concierge representative will contact members
in response.

“One size does not fit all with our blind and visually impaired members.
Effective communication, in the chosen format of the member, is extremely
important. Braille and talking labels on prescription bottles are two ways
that Humana serves its members,” states Dr. Michelle Griffin, PhD of Humana
Language Assistance and Alternative Format Services.

ACB President Kim Charlson is enthusiastic about Humana’s initiative: “Talking
and braille labels are not a luxury for blind people,” she says. “Accessible
labels are critical for people with visual impairments to take medication
safely and independently. This initiative demonstrates that Humana cares about
its blind members and is a leader in its field.”

Humana Pharmacy members can request talking or braille labels by contacting the
Humana Pharmacy Call Center at 800-379-0092.

About Humana

Humana Inc., headquartered in Louisville, Ky., is a leading health and
well-being company focused on making it easy for people to achieve their best
health with clinical excellence through coordinated care. The company’s
strategy integrates care delivery, the member experience, and clinical and
consumer insights to encourage engagement, behavior change, proactive clinical
outreach and wellness for the millions of people we serve across the country.

About the American Council of the Blind (ACB)

The American Council of the Blind is a national consumer-based advocacy
organization working on behalf of blind and visually impaired Americans
throughout the country with members organized through seventy state and special
interest affiliates. ACB is dedicated to improving the quality of life and
promoting equal opportunity for all people who have visual impairments. Its
members and affiliated organizations have a long history of commitment to the
advancement of policies and programs that will enhance independence for people
who are blind and visually impaired. More information about ACB can be found
by visiting www.acb.org.

Attachment: Humana_release.docx
Description: MS-Word 2007 document

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