Sounds like you need to begin updating Windows XP on a regular basis. See instructions here http://www.update.microsoft.com/microsoftupdate/v6/vistadefault.aspx?ln=en-us Your Vx2000 should work after the update. There is no charge for Windows updates. If you haven't run the updates before it's going to take a good while to play catch-up, so be patient and as Microsoft does it's thing. You can also set your computer to automatically run updates, but for a starter just use the above instructions. JBH ----- Original Message ----- From: tedd szalay To: swcomputerclub@xxxxxxxxxxxxx Sent: Friday, March 19, 2010 3:10 PM Subject: [swcomputerclub] Microsoft Lifecam VX 2000 Ok I admit it .I'm an amateur. Problem I bought a Microsoft lifecam Vx 2000 which was supposedely able to work with my microsoft XP system , so I could visually Skype with the grandkids. Well it didn't work Then I was told that I had to have a Service Pack 2 add on?? if it was to work. Is this true and what is SP 2? I was advised that all I had to do is install the disk program that came with it, and follow the instructions namely ,when prompted plug the webcam into a USB port. Well that didn't work cause I assume I didn't have SP2 with my XP program So have I interpreted the issue correctly??? Solution , Buy SP2 and upload I think??? ------------------------------------------------------------------------------ I am using the Free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 720 of my spam emails to date. The Professional version does not have this message.