Folks - I thought Eventbrite would have a system in place. Looks like most of
the issues I raised will be covered. I do have a couple more "administrative"
type questions I will send over the weekend. We can make it work.
Glen
-----Original Message-----
From: SMBA Hornpipe <hornpipeeditor@xxxxxxxxx>
To: smba <smba@xxxxxxxxxxxxx>
Sent: Thu, Feb 20, 2020 7:34 pm
Subject: [smba] Re: Thoughts
Hi all, I am out right now but wanted to reply in part....If we have to cancel
the show...Eventbrite, refunds their fees only if WE cancel. If they do not
come to the concert, the ticket is non refundable. They are told that at the
time of purchase. (If we want to do anything different, we can discuss it as a
group.Since the concert sales are not sent to our checking account until 4 days
after the event, the funds are just credited back to the purchaser in the event
we cancel the show.We have 7 seats sold, we will hold 7 seats over on the area
we sit. Wayne will place seat markers on the seven seats . They can pick a
different one should they not want to sit there.
We know how many member and nonmember tickets we sell...we can add up what we
need to write a check for to pay the band...the AT DOOR ticket sales can still
be paid with cash. I guarantee that the band will want a ticket sold in any
fashion we can muster so they will appreciate getting a check and having to
cash the check should not cause a problem.
I think that was all the concerns but I will reread the email when I get
home.Have a good night all.
On Thu, Feb 20, 2020, 11:34 AM Redacted sender mfmkatz for DMARC
<dmarc-noreply@xxxxxxxxxxxxx> wrote:
Ursula - a couple of thoughts from sitting around over breakfast this morning.
(Idle hands are.....)
Saw on our local TV news we are 14 inches under our normal snowfall for this
year, so it made me think of the usual large snowfall we tend to get in March,
which lead me to this "bad" thought, which lead to another:
1. What happens with our Eventbrite presold tickets should we need to
suddenly cancel a performance due to bad weather or some other unforeseen
reason? Usually cancellations are made at nearly the last minute. We would
need a way to refund to the buyer. How does Eventbrite handle something like
this? As you know I do not believe we should issue refunds for a show if it is
actually performed. No attendance no refund, tough break. But, if we
cancel, the person has a right to a refund.
2. Do not think we should allow the presold ticket to be used at a
later concert. Just my comment.
I was planning on using Eventbrite one time just to see how well it works for
us. Is there a way we can put a link on our website that would take a person
to the Eventbrite website?
How would a purchase for a concert three or four months in the future be
handled by Eventbrite? It appears that the link you supplied earlier is
"concert specific" - example the Joe Mullins show. I am thinking we need to
make it easy for our customers to get to Eventbrite, and to get to the specific
concert they want. I suspect they have date specific listings also.
As information for fellow Board Members, a few weeks ago I was nosing around on
the Eventbrite site looking for our listing and found numerous, what I call
little events, listed in the York = Red Lion area, so that vehicle to sell
tickets is being used by a lot of venues in our area. We are just joining the
list.
Just some thoughts, that's all. Now the idle hands must do some work.
Glen
