[smartvisionau] keypad not working on my SmartVision2 since last night (I can't even get to power off with arrows even though power button does work and gets me to main menu)!

  • From: Vivien Palcic <vivienpalcic@xxxxxxxxxxxxxx>
  • To: smartvisionau@xxxxxxxxxxxxx
  • Date: Sat, 24 Aug 2019 08:52:50 +0800

Hi Sam/list,

My phone was working earlier in the day yesterday, but then when I went to use it last night after leaving it to fully charge, the keypad wasn't working - except I think the Back button initially worked once, but otherwise the Power button does lock and unlock the device and I can get to the main menu, but then can't even get to Power Off. So I left it plugged in, as it's still on (even though on standby), and I can only now fiddle with the commands in BRLTTY to try and turn it off using the Braille display! So how much is that likely to cost me now for repairing this problem? (And before anyone asks, I have the touchscreen disabled too, so can't get to that any way. It kept being accidentally triggered when it was on, and besides, one of the main advantages of this device was supposed to be the physical keypad!) The phone did also notify me of an update to Google Photos, which it successfully completed, but even after that, I've repeatedly tried the keypad, to no avail.

Regards
Vivien
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