Check both battery and cable if you are lucky to find a similar telephone.
Original message:
Hi Gerhard,
If you've tried a different wall -charger, and USBC cable, to no avail, I would contact your distributor, as there are certain diagnostics that can be performed on the device.
Thanks
Sam Taylor
Blindness Products Consultant
Pacific Vision International (Aust) Pty Ltd
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On 6 Mar 2019, at 00:31, Gerhard Erasmus <gerhard@xxxxxxxxxxxxxxx <mailto:gerhard@xxxxxxxxxxxxxxx>> wrote:
Hello
I hope you are well.
We have a Smartvision 2 that is completely dead.
It does not respond when we press the power button.
We leave it on charge with no difference.
Is there a hardware reset command that one could use, power plus volume up etc?
Thank you.
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