Hi Vivian
I followed Sam's instructions below and now Settings comes up straight
away. Must have been something in there slowing it down over the past few
weeks.
Rhonda
-----Original Message-----
From: smartvisionau-bounce@xxxxxxxxxxxxx
[mailto:smartvisionau-bounce@xxxxxxxxxxxxx] On Behalf Of Vivien Palcic
Sent: Thursday, 28 February 2019 6:55 PM
To: sam@xxxxxxxxxxxxxxxxxxxx
Cc: smartvisionau@xxxxxxxxxxxxx
Subject: [smartvisionau] Re: SmartVision2 screen (and therefore speech too)
taking awfully long to respond when I go into Settings even after resetting
blindness configuration back to factory defaults?
Thanks, Sam. Unfortunately it's still slow, after both clearing
cache/data and dismissing apps. And I've turned the phone off and back
on a few times (after installing updates today).
Vivien
On 2/28/2019 3:24 PM, Sam Taylor wrote:
Hi Vivien,******************************************************
Please try the following:
1. Open settings.
2. Scroll down to Apps, and press enter.
3. Scroll down to settings, and press enter.
4. Scroll down until you hear storage, and press enter.
5. Scroll down past cache, to the clear cache button, and press enter.
Now, scroll up to the Clear data button, press enter, and press on the
OK button to confirm.
You will be returned to the Home Screen.
Next time you open settings, I expect it to be slow when opening.
However, subsequent attempts may be faster. Please let me know what
happens.
Cheers
Sam
On 28/02/2019 4:50 pm, Vivien Palcic wrote:
Hi Sam and list,
Sam, you may remember we were trying to work out over the phone why
this was happening. From memory, I was also grappling at the same time
both with the issues with automatic language switching which were
happening when entering the Envision AI app, and the bluetooth issues
between my Brailliant and phone. As well as going through the process
of setting the default language to English in the multilingual engine,
I reset blindness configuration profile back to factory defaults, went
back to Kapsys voices instead of Google TTS after discovering Google
TTS wasn't talking automatically when I turned on the phone, disabled
the touchscreen, dismissed notifications, but still, when I go into
Settings, I'm getting an abnormally long delay until the phone
responds. I've had my sister look at the screen and she noticed even
the screen was blank during this lag/delay, so it's not just the
speech. She suggested perhaps the memory was full, but the only other
app I have installed in addition to those built into the phone is
Envision AI (I gor rid of the apps I tried before for handling Word
files and another for print text recognition called MyVision), and I
thought there was a command for closing background applications, but I
can't locate it in the documentation. And is this the same as closing
recent apps?
Regards
Vivien
******************************************************
To post to SmartVisionAU, send email to: SmartVisionAU@xxxxxxxxxxxxx
Replies to emails on this list will go to the list by default.
General information about the list,ways to join, leave and set options
is at: //www.freelists.org/list/SmartVisionAU
