Hi Clive, and thanks for letting us know. This time I plugged the phone
into the powerboard which was plugged into the wall, and finally the
update succeeded. I was still expecting yet another error, as it said
"network failure" at some point during the download process, but this
time I was indeed asked if I wanted to install the update and warned not
to use the phone during the process, even for emergency calls etc. To my
relief, when I came back to check later, it greeted me with the message
congratulating me and telling me the update was successfully installed.
Best regards
Vivien
On 6/28/2020 6:57 PM, Clive Pallett wrote:
Hello Vivien,******************************************************
Sorry to hear you are having so much trouble with the update. I had my phone connected to a wall socket so as not to use up battery power and connected to our wi-fi network. Now I have read the release notes, there are some features we should have had from the beginning. I hope you eventually get the update on your phone.
Best wishes,
Clive Pallett
******************************************************
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