Sound like when you are going into the play store! The first screen doesn't
need the internet and will come up. However if you press the Menu button top
right and go down to More games and the like to try to update the phone! Then
you will more than likely see the Wi-Fi issue again being it will try to
connect to the service at that point.
Sounds like you may have an different Wi-Fi name then what you thought or your
Router is set to hidden and the phone isn't finding it because of that.
Signed: Stephen Giggar
Hardware eventually fails, software eventually works.
No amount of bandwidth can fix poor design.
-----Original Message-----
From: smartvisionau-bounce@xxxxxxxxxxxxx
[mailto:smartvisionau-bounce@xxxxxxxxxxxxx] On Behalf Of Vivien Palcic
Sent: Saturday, June 29, 2019 7:00 AM
To: smartvisionau@xxxxxxxxxxxxx
Subject: [smartvisionau] Re: Can't download/install latest system update (I
keep getting "network connection failed" and Wifi is on but "not connected"
when I check in status info)
I'm not even trying to use it with bluetooth now, I've turned off mobile data,
and am still getting "authentication problem". When I select one of the 2 wifi
networks available (both have "iinet" but one has some additional letters or
numbers at the end not present in the other one), then I get a password field,
as though it hasn't remembered the password, and the password I had for my home
network which I was using on my previous modem (prior to connecting to NBN)
didn't work when I tried typing that in, and still got "authentication
problem". My home network wasn't showing in the list of wifi networks so maybe
that has something to do with it, and I can check with my brother-in-law who
helped with initial setup on my desktop after I was connected to the NBN,
whether he perhaps noticed or remembers what network that connected to etc, but
I can't understand then, whi I was successfully connecting to the play store
and just managed to do that when I tested it again now, though the web radio
now says "unable to connect to server" and offers to try again, with OK and
Cancel options, and trying again gave the same result.
Vivien
On 6/29/2019 5:16 PM, Stephen Giggar wrote:
The SmartVision2 doesn't do very well with Bluetooth at all. It basically******************************************************
only can handle 1 device at an time and doesn't do that well either. If you
are doing system updates! Don't use Bluetooth at all. You can have problems.
The download for the update is about 984MB in size. So depending on your
internet Wi-Fi speed and knowing how slow the SmartVision2 is at downloading
things! Plan on it taking about 30 minutes or so to download. Then allow a
good 20 to 30 minutes for it to install. I would suggest that you plug your
phone in for the update if you have less than 50% of battery.
You probably not been using Wi-Fi at all. The phone by default has Mobile
Data turned on. Like Sam said; When you do an Hash+1, the Wi-Fi needs to say
connected. Myself, I keep Mobile Data turned off. That away I'm ensured Wi-Fi
will always be used.
Signed: Stephen Giggar
Hardware eventually fails, software eventually works.
No amount of bandwidth can fix poor design.
-----Original Message-----
From: smartvisionau-bounce@xxxxxxxxxxxxx
[mailto:smartvisionau-bounce@xxxxxxxxxxxxx] On Behalf Of Vivien Palcic
Sent: Saturday, June 29, 2019 3:34 AM
To: smartvisionau@xxxxxxxxxxxxx
Subject: [smartvisionau] Re: Can't download/install latest system
update (I keep getting "network connection failed" and Wifi is on but
"not connected" when I check in status info)
Sam,
I've tried this and it's telling me "authentication problem", and it was even
telling me bluetooth was not connected a while ago when I checked with the
hash and 1 shortcut; yet I was using my Brailliant BI display connected via
bluetooth! I've now gone into wifi, did Refresh, tried connecting again, to
no avail.
Vivien
On 6/29/2019 2:15 PM, Sam Taylor | Pacific Vision wrote:
When pressing hash and 1, your WiFi state should be connected.******************************************************
Go into settings, WiFi, and connect to a WiFi network.
Sam Taylor
Blindness Products Consultant
Pacific Vision International (Aust) Pty Ltd
Tel: 1800 756 849
Mob: 0420 355 996
Sam@xxxxxxxxxxxxxxxxxxxx
www.lowvision.com.au
Twitter: @PacificVisionAU
To request a quote:quotes@xxxxxxxxxxxxxxxxxxxx To place an
order:orders@xxxxxxxxxxxxxxxxxxxx For general
enquiries:office@xxxxxxxxxxxxxxxxxxxx
CONFIDENTIALITY: The information contained in this electronic mail message
and any accompanying documents may be legally privileged and confidential.
The information is intended only for the recipient named in this message. If
the reader of this message is not the intended recipient you are notified
that any use, disclosure, copying or distribution of the information is
prohibited. If you have received this message in error please notify us
immediately by return e-mail and delete this message and any accompanying
attachments from your computer system. Pacific Vision is not responsible for
any changes to this message and/or any attachments made after transmission
by Pacific Vision.
Pacific Vision does not guarantee that this e-mail or any attachment to it
is free of computer viruses or other conditions which may damage or
interfere with data, hardware or software.
On 29/06/2019 4:02 pm, Annette & Lindsay Arndt wrote:
I am to getting the message.
-----Original Message-----
From:smartvisionau-bounce@xxxxxxxxxxxxx
[mailto:smartvisionau-bounce@xxxxxxxxxxxxx] On Behalf Of Vivien ;
Palcic
Sent: Saturday, 29 June 2019 11:33 AM To:smartvisionau@xxxxxxxxxxxxx
Subject: [smartvisionau] Re: Can't download/install latest system
update (I keep getting "network connection failed" and Wifi is on but "not
connected"
when I check in status info)
Sam,
It's telling me it's not connected.
Vivien
On 6/29/2019 9:14 AM, Sam Taylor | Pacific Vision wrote:
Vivien,and any accompanying documents may be legally privileged and confidential.
When you press hash and 1, does it tell you your Wifi is connected,
or not connected?
Sam Taylor
Blindness Products Consultant
Pacific Vision International (Aust) Pty Ltd
Tel: 1800 756 849
Mob: 0420 355 996
Sam@xxxxxxxxxxxxxxxxxxxx
www.lowvision.com.au
Twitter: @PacificVisionAU
To request aquote:quotes@xxxxxxxxxxxxxxxxxxxx
To place anorder:orders@xxxxxxxxxxxxxxxxxxxx
For generalenquiries:office@xxxxxxxxxxxxxxxxxxxx
CONFIDENTIALITY: The information contained in this electronic mail
message
The information is intended only for the recipient named in this
message. If the reader of this message is not the intended recipient
you are notified that any use, disclosure, copying or distribution
of the information is prohibited. If you have received this message
in error please notify us immediately by return e-mail and delete
this message and any accompanying attachments from your computer system.
Pacific Vision is not responsible for any changes to this message
and/or any attachments made after transmission by Pacific Vision.
Pacific Vision does not guarantee that this e-mail or anyis free of computer viruses or other conditions which may damage or
attachment to it
interfere with data, hardware or software.
On 29/06/2019 11:13 am, Vivien Palcic wrote:******************************************************
Hi list,
I've attempted several times to download and install the latest
system update available for the SmartVision2, but I keep getting
"network connection failed", even though I've been able to connect
to radio stations via the web radio and opened Chrome and the Play
store. Then when I check the notifications, I'm told wifi is "not
connected". I tried both last night and again this morning, both
with my desktop on/connected to the Internet and switched off, to
no avail, and I don't know how else I'm supposed to get wifi
connected on the phone when I've already connected before to the play
store, web radio etc.
Regards
Vivien
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To post to SmartVisionAU, send email to:
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Replies to emails on this list will go to the list by default.
General information about the list,ways to join, leave and set options is
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To post to SmartVisionAU, send email to:
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Replies to emails on this list will go to the list by default.
General information about the list,ways to join, leave and set options is at:
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******************************************************
To post to SmartVisionAU, send email to:
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