Hi All, While finishing my exam time assignment, I encountered this problem. I tried to open a recent file. However, for some reason, I opened a demonstration file. When I tried to navigate it, I got a message 'the plug-in is not running correctly'. I uninstalled and reinstalled Sibelius access 5RC1. When I added the keystroke for the access plugin manually, the plug-in problem went away, but: I am not able to adjust values of selected notes with my number pad (durations, accidentals, etc.). Whenever I try, JAWS says "no eighth note" or "no sharp", and nothing changes. I tried with two number pads, and it's the same. Whereas when I tried to adjust, for example, note durations with a mouse through my sighted assistant, it worked. I am using Sibelius on a laptop, but it appears that I did all the necessary configurations: Sibelius set to laptop keyboard layout, JAWS to desktop, and all the registry keys are reinstalled. However, still, Sibelius says that keyboard layout is desktop. I have no clue why it still says it, as I did according to the instructions: I went to menus and shortcuts in preferences, selected access laptop (user copy), ent clicked OK. Any ideas on what the problem could be and how to fix it? It so urgent this time. My exam is on Wednsday, and my assignment that I should be working on is due Thursday. I can't search for too long. Cheers Vytautas If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx