Ok guys: I finally got sibelius and sib access installed. Here is my first encounter as the subject line describes it. So sib access suggests to press control f1 and select fix tool window. When I do that, I get a message saying: "the properties window cannot be opened, please try opening it from the window menu." I go to the window menu, I find the properties option checked. Pressing enter on it unchecks it. Doing it with the shortcut control alt p will announce open but nothing displayed. Pressing the tab key will announce some bar number along with a quarter note value without announcing the note name. It also says voice one of something horn. I added the control grave that enables/disables the plugin. It announces it properly, but the same issues persist. Douk If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx