[SI-LIST] Re: Series Termination Question

  • From: Doug Brooks <doug@xxxxxxxxxx>
  • To: breams@xxxxxxxxxxxxxx,"'Si-List' (E-mail)" <si-list@xxxxxxxxxxxxx>
  • Date: Thu, 18 Apr 2002 09:21:34 -0700

Our attitude is that you are not "caught" between two difficult positions, 
rather, you have a "marvelous" opportunity to open up a dialog with the 
customer to ask why they are doing it this way rather than the way you 
usually see it. One of two things will happen:
1. You'll learn something
2. Your customer will learn something

This is an opportunity, not a problem!

Doug




>I'm rather caught between not understanding the utility of his request =
>and two basic business axioms:
>* The customer is always right.
>* Give the customer what she needs (not necessarily what she wants).
>
>Thanks in advance for your advice.
>

_____________________________________________________________________
UltraCAD Design, Inc. Celebrating 10 years of design excellence! 
www.ultracad.com


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