[ SHOWGSD-L ] GSDRescue Groups, Attention!

  • From: Stormy Hope <Stormy435@xxxxxxx>
  • To: SHOWGSD-L <showgsd-l@xxxxxxxxxxxxx>
  • Date: Wed, 8 Jul 2009 11:11:54 -0700

I don't know if any GSD Rescue organizations belong to PetFinders, but  
thought I should pass this on.  The prizes TOTAL $50K ($2K at a time),  
but any money is welcomed, I'm sure.

Stormy


>
> Maddie's Fund ® will award
> $50,000 to shelters and
> rescue groups for good
> customer service.
>
>
> Maddie's Fund is awarding prizes totalling $50,000 to 70  
> Petfinder.com member shelters and rescue groups in the U.S.
> who demonstrate good customer service. From July 13 through  
> September 18there will be 3 ways to win cash awards!
>
>
> 1. Rescue groups - Check your inbox!
> Each week, Petfinder.com Foundation will randomly e-mail three  
> member rescue groups with questions about an available dog or cat  
> posted on their website. If they get helpful information about that  
> animal within 24 hours, the rescue group wins $500.
>
> 2. Shelters ? Answer the phone!
> Each week, Petfinder.com Foundation will randomly call three  
> shelters with questions about an available cat or dog posted on the  
> website. If a live person answers the phone and provides helpful  
> information about that animal (or connects the caller to someone who  
> does), the shelter wins $500.
>
> 3. Be there live with a winning smile!
> An "adopter" will randomly visit one selected shelter in a different  
> state each week. If the "adopter" reports that the shelter  
> experience was positive, pleasant and helpful, the shelter will win  
> $2,000.
>
> FAQ's
>
> Why reward good customer service with cash prizes?
> Maddie's Fund and Petfinder.com believe that good customer service  
> saves lives. The first step in good customer service is to  
> capitalize on the public's enthusiasm for adopting by responding  
> right away when initial contact is made. The second step is to make  
> a potential adopter's experience positive and helpful.
>
> We hope our cash prizes will encourage shelters and rescues to  
> assess their customer service and entice them to improve it if it is  
> lacking.
>
> Why now?
> The timing coincides perfectly with The Shelter Pet Project, 
> (www.TheShelterPetProject.org 
> ) a national three-year Ad Council campaign sponsored by Maddie's  
> Fund and The Humane Society of the United States in partnership with  
> Petfinder.com and the entire animal welfare movement. Utilizing TV,  
> radio, print, outdoor, and an interactive website created pro bono  
> by Draftfcb Chicago, and with an annual commercial value of tens of  
> millions of dollars, this campaign will encourage millions of people  
> who are looking for a pet to make shelter and rescue dogs and cats  
> their first choice for adoption. It is expected that shelters and  
> rescues will be inundated with new adopters once the campaign  
> launches in August 2009. The Shelter Pet Project can be  
> significantly leveraged if shelters and rescues have good customer  
> service programs in place.
>
> How will winners be notified?
> At the end of each e-mail, call, or visit, organizations will  
> immediately be told if they have won. Funds will be distributed that  
> week. Maddie's Fund and Petfinder.com will post the winning shelters  
> and rescue groups each week. We'll also enumerate how many shelters  
> and rescues were e-mailed, called and visited each week. Shelters  
> and rescue groups that were not successful in winning the prize will  
> be contacted by Petfinder.com Outreach, informing them why they  
> missed out on the prize money and offering suggestions on how to  
> improve their customer service.
>
> How can I learn more about good customer service?
> For a list of good customer service resources, go to:
> http://www.maddiesfund.org/Resource_Library/When_Adopters_Show_Up.html

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  • » [ SHOWGSD-L ] GSDRescue Groups, Attention! - Stormy Hope