[ SHOWGSD-L ] Re: Continental Airlines again...
- From: "Carolyn" <marhaven@xxxxxxxxxxxxxx>
- To: <Pinehillgsds@xxxxxxx>, "The List" <showgsd-l@xxxxxxxxxxxxx>
- Date: Tue, 12 Feb 2008 21:50:10 -0800
I've used Continental for years.....and yes they DID go through the Terminal at
that
time and we only paid excess baggage also. Used them a few times...no problem.
However with the new policy they do neither. It has been changed for about 3
years now. I have talked to Continental many times and they now charge
full price ( $384. ) last time I checked for me to get a dog DIRECTLY from
Sacramento into Houston with me!! I will still fly a dog with Continental
without me.....
but never WITH me anymore.
That added hour to get to Cargo at some airports to get yourself back up to the
Terminal and checked in an hr. and a half early is just too long and nerve
wracking.
Same with picking them up at a strange airport.
I have used all the airlines and right now Continental is the only one that
does this.
IF we continue to use them with these rules........the other airlines will soon
follow.......
I don't know how it worked for you in Newark.....but GOOD FOR YOU.....but
according
to every person handling the reservations when I call......they must go to
Cargo....and
I have never booked a dog to fly WITH me since they started that to know if it
would be
as you say.
I take them at their word......and I have communicated with them many many
times.
I only use them now for flying a dog alone.
I have talked to "the guys" at our Cargo office here and they tell me that
Continental
is the only one that does that so far.......but that it definitely has to go
through Cargo as per
Continental policy. They are also the only one that charges full price for
the dog.....so far.
We actually had an "incident' with Continental with a bitch coming in. Since
it was late
they told us to pick her up at the Terminal.
We showed up at the terminal and they did not have her....they did not know
where she
was....they knew nothing!!! It was not their policy to have a dog go through
the terminal
and could not help us!
We insisted they call Cargo before we left to check there......and sure enough
she was there
waiting because that was Continental Policy and rules.....AND Cargo was closing
and we had to
RUSH down there to get her. The guys at Cargo knew us and waited and said
that no matter
what we were told on the phone......they handled Cargo and NO DOGS go through
the
Terminal with Continental.
I wouldn't say this if it were not our experience and what we have been told
over and over...
This is not an AIRPORT policy.....it is a Continental Airlines policy.
To the best of my knowledge they have not changed back.........but admittedly I
quit asking...
Carolyn marhaven@xxxxxxxxxxxxxx
www.Marhaven.com
----- Original Message -----
From: Pinehillgsds@xxxxxxx
To: marhaven@xxxxxxxxxxxxxx ; kleinkauf2@xxxxxxx ; showgsd-l@xxxxxxxxxxxxx
; CHGermanShepherdDoglist@xxxxxxxxxxxxxxx
Sent: Tuesday, February 12, 2008 9:44 AM
Subject: [ SHOWGSD-L ] Re: Continental Airlines??
Carolyn, re Continental I can only speak to Newark's airport, but yes,
there is an area in the terminal, free large parking lot right along side
of the
entrance where you check them in, right inside the door, no escalators
even
(much closer and you don't have the long trek from short-term parking I
might
add), there's a little grass, it's a nice set up.
For the reverse, when picking a dog up at Newark the dog comes off the
plane
well before luggage and they are transported in special vans to the same
area in the terminal where you pick them up. (I used them last in 11/07, so
it
hasn't been "years".) I've been out of there with a dog before people
from
the same flight have their luggage.
My last experience when a bitch flew out of SeaTac, I made the reservations
on the other end and so I am familiar w/ the instructions for the owner and
she did indeed go through the terminal. She had to be there the normal
one
hour before take off.
That said, I'll only fly a dog non-stop. Connecting flights and all the
things that can go wrong are not an option.
I especially like that you can reach real people at either end of a flight
24 hours a day. Anyone who has used other airlines KNOWS that isn't always
the case. I haven't always used Continental; I've flown Delta and United
out
of Philly. There I've had to deal w/ cargo, so I'm well aware of the
difference.
For me, flying dogs is always nerve wracking, and the determination for
which airlines will be the best, DIRECT, NON-STOP flight, but oh boy, when
I can
find a Continental flight out of Newark, even with the hour difference in
drive time (each way) for me, you bet I'll use them.
Kathy, member GSDCA, DVGSDC
Celebrating generations of Dual Titled TC'd Champions
visit www.geocities.com/pinehillgsds
In a message dated 2/11/2008 8:25:28 P.M. Eastern Standard Time,
marhaven@xxxxxxxxxxxxxx writes:
They fly in the same Cargo area.....go through Cargo....loaded the same
and
handled
the same as any other airline. When you take them to Cargo they sit
there
just like any other
airline.
I don't know what they mean by "expedited service from the aircraft to the
Terminal" because
they no longer allow the dog to go through the terminal with you. They
haven't for years.....
The REAL problem I have with Continental now is that they are one of the
few
airlines that
charges FULL FEE for a dog to fly with you ( which is usually more than
we
pay for ourselves )
and they will not allow the dog to go through the Terminal with you. IF
you are flying with the
dog that adds almost another hour of time for you to get the dog booked in
by the time you go
around to Cargo and get them checked in ahead of time and then get
yourself
back up to the
Terminal to get yourself checked in in plenty of time.
Same with landing......you cannot pick them up at the Terminal....you have
to get your car and then
go looking for Cargo for Continental to get your dog.
More money....longer check in time and longer getting out of the airport.
What outstanding service??
**************The year's hottest artists on the red carpet at the Grammy
Awards. Go to AOL Music.
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POST is Copyrighted 2007. All material remains the property of the original
author and of GSD Communication, Inc. NO REPRODUCTIONS or FORWARDS of any kind
are permitted without prior permission of the original author AND of the
Showgsd-l Management. ALL RIGHTS RESERVED.
ALL PERSONS ARE ON NOTICE THAT THE FORWARDING, REPRODUCTION OR USE IN ANY
MANNER OF ANY MATERIAL WHICH APPEARS ON SHOWGSD-L WITHOUT THE EXPRESS
PERMISSION OF ALL PARTIES TO THE POST AND THE LIST MANAGEMENT IS EXPRESSLY
FORBIDDEN, AND IS A VIOLATION OF LAW. VIOLATORS OF THIS PROHIBITION WILL BE
PROSECUTED.
For assistance, please contact the List Management at admin@xxxxxxxxxxxx
VISIT OUR WEBSITE - www.showgsd.org
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