[ SHOWGSD-L ] Re: Continental Airlines??
- From: "Carolyn" <marhaven@xxxxxxxxxxxxxx>
- To: <nancy@xxxxxxxxxxxxxxxxxxxxxxx>, <kleinkauf2@xxxxxxx>, <showgsd-l@xxxxxxxxxxxxx>, <CHGermanShepherdDoglist@xxxxxxxxxxxxxxx>
- Date: Wed, 13 Feb 2008 15:01:01 -0800
They are one of the best for shipping dogs alone.....we willingly use them.
But .........I sure don't like them now to fly WITH the dog. <G>
Carolyn marhaven@xxxxxxxxxxxxxx
www.Marhaven.com
----- Original Message -----
From: Nancy Harper
To: marhaven@xxxxxxxxxxxxxx ; kleinkauf2@xxxxxxx ; showgsd-l@xxxxxxxxxxxxx ;
CHGermanShepherdDoglist@xxxxxxxxxxxxxxx
Sent: Wednesday, February 13, 2008 2:23 PM
Subject: [ SHOWGSD-L ] Re: Continental Airlines??
I think what Continental means is that they take animals to the staging area
by van not by open air cart. They are one of a very, very few that can fly
dogs in extreme weather when not accompanied.
When other airlines have embargos on due to extreme hot and or cold
Continental can handle by use of heated or A/C vans. The animals are
transported by ground from Cargo to the staging area where the animal wait
until loaded into controlled temps. rather than wafting on the open air
carts exposed to extremes.
Nancy
- Original Message -----
From: "Carolyn" <marhaven@xxxxxxxxxxxxxx>
To: <kleinkauf2@xxxxxxx>; <showgsd-l@xxxxxxxxxxxxx>;
<CHGermanShepherdDoglist@xxxxxxxxxxxxxxx>
Sent: Monday, February 11, 2008 8:12 PM
Subject: [ SHOWGSD-L ] Re: Continental Airlines??
We have shipped Continental Airline to different areas for years and flown
WITH the dogs on
Continental. They do not have any more "outstanding service" for the
dogs than any other
airline. They fly in the same Cargo area.....go through Cargo....loaded
the same and handled
the same as any other airline. When you take them to Cargo they sit there
just like any other
airline.
I don't know what they mean by "expedited service from the aircraft to the
Terminal" because
they no longer allow the dog to go through the terminal with you. They
haven't for years.....
The REAL problem I have with Continental now is that they are one of the few
airlines that
charges FULL FEE for a dog to fly with you ( which is usually more than we
pay for ourselves )
and they will not allow the dog to go through the Terminal with you. IF
you are flying with the
dog that adds almost another hour of time for you to get the dog booked in
by the time you go
around to Cargo and get them checked in ahead of time and then get yourself
back up to the
Terminal to get yourself checked in in plenty of time.
Same with landing......you cannot pick them up at the Terminal....you have
to get your car and then
go looking for Cargo for Continental to get your dog.
More money....longer check in time and longer getting out of the airport.
What outstanding service??
Carolyn marhaven@xxxxxxxxxxxxxx
www.Marhaven.com
----- Original Message -----
Well folks, I have tried to obtain discounts for those traveling to the
Beaumont National and after many many e-mails and some snail mail to the
PetSafe and Continental Cargo, I now have the final word.
Regarding the shipping of dogs, they of course must abide by USDA
regulations - as shown via the following link.
http://www.continental.com/web/en-US/content/travel/animals/petchecklist.pdf
This takes care of any argument concerning the size of crate mandated for
the dog. IT shows how to measure
the dog and what is required by the USDA (U. S. Dept. of Agriculture).
Unfortunately the German Shepherd
Dog with it's erect ears tends to put them into larger crates than they
actually need.
Continental feels (due to customer feedback) that they provide outstanding
service for our pets. They are recognized by AATA, Animal Fair, and Pets.com
for their care of the pets and the customer service they provide. They have
a reputation for being the "best in the industry". They also state that,and
I quote, "Most of our customers feel they are getting a great value for the
cost of shipping, whether it is a family pet or show quality dog. This is
based on the excellent condition in which these animals reach their
destinations, and the reliability with regard to our money back guarantee to
transport the pet on flight specific routing, We offer 24 hour tracking by
dedicated agents at the PetSafe Desk, along with on-site kennel service
available for animals transiting our international hubs in Newark and
Houston. Climate controlled bins permit us to serve our pets year-round,
from bulldogs to Chihuahuas: every animal receives expedited service from
the aircraft to the term
inal."
As I stated, I tried to obtain a discount for those taking multiple dogs
to the Beaumont National - to no avail. They will be charge the full fees.
They are looking into the possibility for those identifying themselves as
attending the National of providing them with a group discounted rate for
their flight.
That's dogs must pay full fare and people possibly discounted.
If you have ever had a problem with PetSafe and Continental's service, I
ask that write them at this address:
PetSafe
c/o Ms. J. Barrow
QuickPak Customer Service Specialist
Continental Airlines Cargo
Suite 100
533 Northpark Central Drive
Houston, TX 77073
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POST is Copyrighted 2007. All material remains the property of the original
author and of GSD Communication, Inc. NO REPRODUCTIONS or FORWARDS of any kind
are permitted without prior permission of the original author AND of the
Showgsd-l Management. ALL RIGHTS RESERVED.
ALL PERSONS ARE ON NOTICE THAT THE FORWARDING, REPRODUCTION OR USE IN ANY
MANNER OF ANY MATERIAL WHICH APPEARS ON SHOWGSD-L WITHOUT THE EXPRESS
PERMISSION OF ALL PARTIES TO THE POST AND THE LIST MANAGEMENT IS EXPRESSLY
FORBIDDEN, AND IS A VIOLATION OF LAW. VIOLATORS OF THIS PROHIBITION WILL BE
PROSECUTED.
For assistance, please contact the List Management at admin@xxxxxxxxxxxx
VISIT OUR WEBSITE - www.showgsd.org
============================================================================
============================================================================
POST is Copyrighted 2007. All material remains the property of the original
author and of GSD Communication, Inc. NO REPRODUCTIONS or FORWARDS of any kind
are permitted without prior permission of the original author AND of the
Showgsd-l Management. ALL RIGHTS RESERVED.
ALL PERSONS ARE ON NOTICE THAT THE FORWARDING, REPRODUCTION OR USE IN ANY
MANNER OF ANY MATERIAL WHICH APPEARS ON SHOWGSD-L WITHOUT THE EXPRESS
PERMISSION OF ALL PARTIES TO THE POST AND THE LIST MANAGEMENT IS EXPRESSLY
FORBIDDEN, AND IS A VIOLATION OF LAW. VIOLATORS OF THIS PROHIBITION WILL BE
PROSECUTED.
For assistance, please contact the List Management at admin@xxxxxxxxxxxx
VISIT OUR WEBSITE - www.showgsd.org
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