[rollei_list] OT: 1st real EBAY trouble in 10+ years...
- From: Jan Decher <Jan.Decher@xxxxxxx>
- To: rollei_list@xxxxxxxxxxxxx
- Date: Wed, 17 Mar 2010 09:08:29 -0400
Austin,
thanks for sharing your experience. I do have proof of shipping
which my PO already verified, but not delivery. PayPal also knows the
item left the US. It seems to me if I have proof of shipping the
item they should not be able to chargeback the funds I was paid, but
the buyer should get his $$ back via the shipping insurance. But
what do I know...
If the buyer actually received the item, he is very good at faking
grief / upset over loss. But I don't wan't to assume that ("in dubio
pro reo" etc.). He is communicating profusely and, it seems, just
impatient.
This will change how, or if, I ship to China again.
All this said my experience with EBAY/PayPal has been 98% positive
over the last 10 years. But fees are becoming prohibitive and it's
time they got some sophisticated competition.
Jan
On Mar 17, 2010, at 1:06 AM, FreeLists Mailing List Manager wrote:
From: "Austin Franklin" <austin.franklin@xxxxxxxxxxx>
...
You will have your shipping refunded in the USPS claim, if they
honor it.
Can you show proof of delivery? You're required to provide some
form of
proof of delivery for eBay/PayPal to honor seller protection, but
if the
item was simply not delivered, then you have to file claim with the
shipper.
Priority to HK can take a while. You used to be able to put a
"tracer" on a
package, you may want to check with USPS about that.
...
Best Regards,
Austin
---
Rollei List
- Post to rollei_list@xxxxxxxxxxxxx
- Subscribe at rollei_list-request@xxxxxxxxxxxxx with 'subscribe'
in the subject field OR by logging into www.freelists.org
- Unsubscribe at rollei_list-request@xxxxxxxxxxxxx with
'unsubscribe' in the subject field OR by logging into www.freelists.org
- Online, searchable archives are available at
//www.freelists.org/archives/rollei_list
Other related posts:
