At 03:46 PM 4/2/2017, you wrote:
This must have been the late 1960s or 1970s sometime, too long ago for a clear memory. I was working for Hewlett-Packard at the time. Actually, I think it was Ponder and Best who were the western distributors for Rollei, Burliegh Brooks was the Eastern distributor. Its too long ago to be sure but it was the factory agency. The camera came back after a week or two looking like new. I probably drove over to their office but don't remember. I think both BB and P&B are long gone.