Coming from a business background, largely as a consultant to Xerox and Kodak, I believe there is one important lesson that we could learn from businees and that is to focus on "PROCESS NOT PEOPLE" in other words adopt the principles of QUALITY as put forward by Demming, Juran and others. When I see these reform initiatives come out they are quite often prescriptive, and might not always fit the particulars of individual districts, schools, classes or students. Taking a Quality approach (e.g. Six-Sigma) allows those people who understand the unique situation to make changes. For The Regional Academy to stay evergreen and contiunually improve will require a culture of openess, where "finger pointing" goes away and is replaced with the knowledge that if there is a problem it comes from the process. Yes We Can! Keith Keith W. Rankin 44 Creston Court Rochester, NY 14612 585.734.7295 cel