[real-eyes] Re: type in braille
- From: "Roseanne Young" <young.roseanne@xxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Fri, 17 Aug 2012 15:59:33 -0700
Hi Reg and Andrea:
Thanks so much for your help. I have tried resetting my phone, but to no
avail this time. The suggestion you both gave about deleting and reloading
it, turned out to be the trick. I didn't know that you could delete and
re-install without being charged. That's great! Thanks again!!
Roseanne
-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
On Behalf Of Andrea Breier
Sent: Friday, August 17, 2012 4:22 AM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: type in braille
Have you reset your phone lately? When I have trouble that is spotty and
can't be resolved, I reset the phone. To do this hold down the power and
home buttons at the same time for about ten seconds, then just wait for it
to reboot and voiceover comes back up. If this doesn't do it you could
delete and reinstall the app. Because you have already purchased this app,
their won't be any charge for redownloading it. Let us know how it goes.
hth
Hugs,
Andrea M. Breier
-----Original Message-----
From: Roseanne Young
Sent: Thursday, August 16, 2012 8:31 PM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] type in braille
Hi all:
Well here I am again with another problem. I really do try to resolve
before asking, but when I can't seem to find an answer I fall back on all of
you because I always get great advice. Anyway, my type in braille app,
which I really like, has stopped accepting taps on the keyboard. Menus work
great and gestures work, but I can not type out any letters. I maybe
haven't looked hard enough, but I can't find a contact phone number or
email. I wonder if anyone else is having this issue. I look forward to
getting any help possible on this.
Thanks.
Roseanne
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