[real-eyes] Re: question about openbook and scanning
- From: "Reginald George" <sgeorge@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 10 Jul 2008 13:11:18 -0500
Easiest way to fix this would be to call us.
----- Original Message -----
From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Thursday, July 10, 2008 1:07 PM
Subject: [real-eyes] Re: question about openbook and scanning
> Brother is listed in the choice of scanner selection.
> Rosemarie
>
> ----- Original Message -----
> From: "Reginald George" <sgeorge@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Thursday, July 10, 2008 10:51 AM
> Subject: [real-eyes] Re: question about openbook and scanning
>
>
>> Is the Brother listed as a choice in the scanner selection dialog in the
>> advanced menu of Openbook? You are entitled to free technical support by
>> calling FS at 727-803-8600 and they would help you.
>> ----- Original Message -----
>> From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Thursday, July 10, 2008 12:42 PM
>> Subject: [real-eyes] Re: question about openbook and scanning
>>
>>
>>> Hi. The person who set this computer for me set the printer to scan
>>> with
>>> word instead of openbook. I went to the file menu and there's an option
>>> called "scan using openbook". When I tried that option, it didn't work.
>>> I
>>> did go to the control panel and systems and it appears to be fine. I
>>> even
>>> uninstalled and reinstalled openbook to see if that would solve the
>>> problem
>>> but nothing worked. My family got me openbook for my birthday four
>>> years
>>> ago and it would be a shame to have it if I can't use it.
>>>
>>> Is there something else I can try? Thanks very much for your help.
>>> Rosemarie
>>>
>>> ----- Original Message -----
>>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Thursday, July 10, 2008 9:45 AM
>>> Subject: [real-eyes] Re: question about openbook and scanning
>>>
>>>
>>>> Make sure the scanner will scan properly from the Brother software in
>>>> Windows. Better check device manager from the hardware tab under
>>>> system
>>>> in
>>>> control panel. If you have a category called other and your scanner is
>>>> listed there then the drivers haven't been installed properly. If it
>>>> appears they are installed properly make sure it's in the scanner
>>>> selection
>>>> list in Openbook. You can get to this by pressing alt A for advanced,
>>>> then
>>>> down arrowing to scanner selection and pressing enter.
>>>> ----- Original Message -----
>>>> From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
>>>> To: <real-eyes@xxxxxxxxxxxxx>
>>>> Sent: Thursday, July 10, 2008 11:26 AM
>>>> Subject: [real-eyes] question about openbook and scanning
>>>>
>>>>
>>>>> Hi, everyone. I've been having a problem trying to get openbook 7.0
>>>>> to
>>>>> work
>>>>> with the printer I have. When I try to read something, I get this
>>>>> message
>>>>> that says "scanning initialization has failed". I have a Brother MFC
>>>>> 34-20
>>>>> USB all-in-one printer. When I had my old computer which had windows
>>>>> 98,
>>>>> my
>>>>> printer worked well with openbook but now I can't get it to work and
>>>>> you'd
>>>>> think it would work better with windows XP. How can I solve this
>>>>> problem?
>>>>> Any suggestions would be very much appreciated.
>>>>>
>>>>> Many thanks in advance.
>>>>> Rosemarie
>>>>>
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>>>>>
>>>>
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>>>> go to www.freelists.org/list/real-eyes
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>>>>
>>>
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>>
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>>
>>
>
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