[real-eyes] Re: question about openbook and scanning
- From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 10 Jul 2008 11:07:20 -0700
Brother is listed in the choice of scanner selection.
Rosemarie
----- Original Message -----
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Thursday, July 10, 2008 10:51 AM
Subject: [real-eyes] Re: question about openbook and scanning
> Is the Brother listed as a choice in the scanner selection dialog in the
> advanced menu of Openbook? You are entitled to free technical support by
> calling FS at 727-803-8600 and they would help you.
> ----- Original Message -----
> From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Thursday, July 10, 2008 12:42 PM
> Subject: [real-eyes] Re: question about openbook and scanning
>
>
>> Hi. The person who set this computer for me set the printer to scan with
>> word instead of openbook. I went to the file menu and there's an option
>> called "scan using openbook". When I tried that option, it didn't work.
>> I
>> did go to the control panel and systems and it appears to be fine. I
>> even
>> uninstalled and reinstalled openbook to see if that would solve the
>> problem
>> but nothing worked. My family got me openbook for my birthday four years
>> ago and it would be a shame to have it if I can't use it.
>>
>> Is there something else I can try? Thanks very much for your help.
>> Rosemarie
>>
>> ----- Original Message -----
>> From: "Reginald George" <sgeorge@xxxxxxxxx>
>> To: <real-eyes@xxxxxxxxxxxxx>
>> Sent: Thursday, July 10, 2008 9:45 AM
>> Subject: [real-eyes] Re: question about openbook and scanning
>>
>>
>>> Make sure the scanner will scan properly from the Brother software in
>>> Windows. Better check device manager from the hardware tab under system
>>> in
>>> control panel. If you have a category called other and your scanner is
>>> listed there then the drivers haven't been installed properly. If it
>>> appears they are installed properly make sure it's in the scanner
>>> selection
>>> list in Openbook. You can get to this by pressing alt A for advanced,
>>> then
>>> down arrowing to scanner selection and pressing enter.
>>> ----- Original Message -----
>>> From: "Rosemarie Chavarria" <knitqueen2007@xxxxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Thursday, July 10, 2008 11:26 AM
>>> Subject: [real-eyes] question about openbook and scanning
>>>
>>>
>>>> Hi, everyone. I've been having a problem trying to get openbook 7.0 to
>>>> work
>>>> with the printer I have. When I try to read something, I get this
>>>> message
>>>> that says "scanning initialization has failed". I have a Brother MFC
>>>> 34-20
>>>> USB all-in-one printer. When I had my old computer which had windows
>>>> 98,
>>>> my
>>>> printer worked well with openbook but now I can't get it to work and
>>>> you'd
>>>> think it would work better with windows XP. How can I solve this
>>>> problem?
>>>> Any suggestions would be very much appreciated.
>>>>
>>>> Many thanks in advance.
>>>> Rosemarie
>>>>
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>>>>
>>>
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>>>
>>
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>
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