Try using the applications key while on the closed message, and try to move it to the deleted folder. Glenn ----- Original Message ----- From: "kitty hevener" <kitty@xxxxxxxxxxxxxxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Sunday, May 06, 2012 12:08 PM Subject: [real-eyes] getting rid of email that just won't go away All, In all my years working with computers, I have never run in to this one. I have an email that I can't delete. When I try to delete from within the message, I get "the message can not be deleted". If I am pointing to the message and hit del key, the message just remains. Am using outlook express and windows xp home edition. How can I get rid of this nuisance message? Btw, the message in quetion is not spam, it is from a friend. Your help is greatly appreciated. To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes