OK. Maybe someone here will have an idea on where to go to look up domain contact info. I registered a domain ten years ago, and I remember being required to enter all that sort of data when I registered the domain, and it wasn't related to billing etc. It was required for some organization or other. I will try and check further on this tomorrow, but it's going to be a busy few days for me with family in town for my daughter's 18th birthday. -----Original Message----- From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn Walker Sent: Tuesday, April 26, 2011 8:23 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and windows screen reader. Hi there! The only contact page I find is this. http://www.accuradio.com/about/contact_us/ I looked through there page and can not find any phone number. Just a feedback email address. Duyahn ----- Original Message ----- From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Tuesday, April 26, 2011 8:11 PM Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and windows screen reader. > If you can't find any other sort of contact info on their site, then I > would check with some sort of domain registry service. When they > bought that domain, they had to put down something for contact info. > That might be a place to start. Like I said in previous posts, those > messages are likely going into a queue with lots (maybe hundreds or > thousands) of other messages. Techs who work those queues may have a > system to prioritize them, or it may be that they cherry pick those > that are easy to resolve. > > Is there any kind of contact info on the site at all. Even if it is a > link to employment opportunities: anything at all that gets you a > phone number or other E-mail addys. > > > > -----Original Message----- > From: real-eyes-bounce@xxxxxxxxxxxxx > [mailto:real-eyes-bounce@xxxxxxxxxxxxx] > On Behalf Of Duyahn Walker > Sent: Tuesday, April 26, 2011 6:37 PM > To: real-eyes@xxxxxxxxxxxxx > Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s > and windows screen reader. > > Hi Mitchell. > > I know in the past we have not seen eye to eye on things. Or for a > lack of a better term, have had our own opinion on things and have > been strong about them. But, I come to you with the following question > and not to start a war between us. > I have written accuradio several emails and have not heard back from them. > However yet and still, I have also tried to find a phone number and > explain to them that alot of there website is flash based and there > are some visually impaired users that need alternatives for listening > to there stations such as other player's links like Winamp, or real > player. If the emails keep being ignored, what next? There site when > listening comes up fine but, when you listen to a genre or statino, > there player is flash based and I have trouble with the controls. You > can write me publically or privately depending on what you choose. > > Duyahn > > > ----- Original Message ----- > From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> > To: <real-eyes@xxxxxxxxxxxxx> > Sent: Tuesday, April 26, 2011 3:10 PM > Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s > and windows screen reader. > > >> What gives you the idea that there is fighting going on here? I don't >> see any of that. Just suggestions on how to best accomplish a task >> without a hurly burly. >> >> As for the descriptive video, it makes no real difference to me if it >> is there or not. I watch probably less than 30-minutes a week on average. >> Unless there is something like events of Sept 11, I will go weeks at >> a time without seeing any TV at all. I would prefer that there were >> more efforts in making books available. That is all. >> >> I agree with getting this done without making a big fuss and calling >> up the discrimination card. That has been the thrust of my entire >> discourse here. >> No harsh words or argument that I have seen. Not sure what you are >> reading. >> >> -----Original Message----- >> From: real-eyes-bounce@xxxxxxxxxxxxx >> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >> On Behalf Of jose >> Sent: Tuesday, April 26, 2011 1:44 PM >> To: real-eyes@xxxxxxxxxxxxx >> Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v >> s and windows screen reader. >> >> Ok, as for d v s, it's pretty strait forward. The Death are able to >> enjoy tons of TV shows because they can use the c c . there much >> more united when it comes to stuff like that then we the blind. Why >> is it that as blind persons we have to fight with each other on this >> problem. >> >> If you don't like or want d v s then don't use it. However it's not a >> one or the other kind of thing. I support making things such as >> weather alerts blind friendly. >> >> I may never use it because every time there is bad weather the local >> weather men go nuts and brake into programming to tell us all about >> the stormed. >> >> So it's truly not one or the other. >> >> It's hi time that we the people grab the bull by the horns and don't >> depend on big brother to take care of us all. >> >> however when all of our best efforts have failed, then and only then >> should we appeal to big brother to step in. >> >> It's the last step not the first. >> >> Putting a gun to peoples heads isn't going to help us in any way. >> >> As for windows so called screen readers. It's not a screen reader and >> was never meant to be one and probably will not ever be one. >> >> I understand that some of the companies that produce screen readers >> weren't in favor of micro soft having a free screen reader. I >> >> Can't prove it but if it's true I guess it would of effected there >> income. >> >> Love pace and joy to all. >> >> >> >> Jose Lopez, President >> Lopez Language Services, LLC >> >> "We Speak Your Language" >> Call us anytime at 888.824.3022 >> >> ----- Original Message ----- >> From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> >> To: <real-eyes@xxxxxxxxxxxxx> >> Sent: Tuesday, April 26, 2011 7:21 AM >> Subject: [real-eyes] Re: e: Re: sirius/xm--collective action >> >> >>> Thanks! I hope you are referencing my plan to ditch the descriptive >>> video and make the LOC holdings totally accessible. >>> >>> >>> >>> >>> -----Original Message----- >>> From: real-eyes-bounce@xxxxxxxxxxxxx >>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>> On Behalf Of jack and bakey >>> Sent: Monday, April 25, 2011 11:36 PM >>> To: real-eyes@xxxxxxxxxxxxx >>> Subject: [real-eyes] e: Re: sirius/xm--collective action >>> >>> Mitch, >>> Now that is a plan, with which I can completely agree. >>> Best >>> Jack >>> >>> >>>> ----- Original Message ----- >>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>>To: <real-eyes@xxxxxxxxxxxxx >>>>Date sent: Mon, 25 Apr 2011 15:20:03 -0500 >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>My point exactly. I was going to ask if Apple did their >>> accessibility on >>>>their own or if they were forced to. And as for MS Windows >>> built-in screen >>>>reader, how many of us take advantage of that? Windows screen >>> reader will >>>>work in a pinch, but I don't know of anyone who uses it as a >>> primary reader >>>>when there are other choices. >>> >>>>I'd be willing to bet those laws mandating accessibility won't be >>> very >>>>effective. It will promote just enough shoddy work to frustrate >>> the hell out >>>>of all of us. We will have to have an Accessibility Czar" to >>> keep an eye on >>>>all those companies just to make sure they are doing what is >>> necessary and >>>>to a degree that is necessary. I don't trust the government >>> enough to think >>>>they will know what works and doesn't work when it comes to these >>> sorts of >>>>things. Personally, I think we would all be better served if the >>> gov't gave >>>>up on this issue and on forcing descriptive video and instead >>> required that >>>>every book in the Library of Congress were accessible. >>> >>>>-----Original Message----- >>>>From: real-eyes-bounce@xxxxxxxxxxxxx >>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>>On Behalf Of Reginald George >>>>Sent: Monday, April 25, 2011 2:54 PM >>>>To: real-eyes@xxxxxxxxxxxxx >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>It's true that a company like Sprint won't change till it's >>> mandated, and >>>>will always do a crappy job. While a company like Apple who has >>> shown a >>>>real interest in Accessibility and hired someone to manage it >>> from the start >>>>seems to do a better job, and they set the bar for everyone else. >>> >>>>----- Original Message ----- >>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>>To: <real-eyes@xxxxxxxxxxxxx >>>>Sent: Monday, April 25, 2011 1:21 PM >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>> >>>>It's a muddle--that's for sure. I don't like paying high prices >>> for >>>>specialized adaptive equipment any more than the next person, but >>> neither do >>>>I think the government ought to be sticking its nose into this >>> kind of >>>>situation. I am not at all clear on where this sort of thing is >>> condoned or >>>>encouraged by the Constitution. Should companies be encouraged >>> to make their >>>>devices accessible? Maybe! Should they be required by law? I am >>> not so sure >>>>on that one. And who is going to do a better job with it? Will >>> it be those >>>>under governmental duress, or will it be those who have a genuine >>> interst in >>>>accessibility. >>> >>>>Again, not trying to tick anyone off here. Take this for what it >>> is worth.. >>>>It comes from a guy who doesn't own a cell phone and has no >>> interest in >>>>getting one. Though this was seriously tested a week or so back >>> by the post >>>>on the ancillary features of the I phone. >>> >>> >>> >>>>-----Original Message----- >>>>From: real-eyes-bounce@xxxxxxxxxxxxx >>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>>On Behalf Of Kimberly A. Morrow >>>>Sent: Monday, April 25, 2011 12:44 PM >>>>To: real-eyes@xxxxxxxxxxxxx >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>Actually, Mitchell, you're speaking the truth. That's really >>> what it comes >>>>down to. >>> >>> >>> >>>>Kimberly Morrow, PhD >>>>Communications Specialist >>> >>>>Message of Hope Ministry >>>>1901 NW Blue Parkway >>>>Unity Village, MO 64065-0001 >>>>message-of-hope@xxxxxxxxxxxxxxx >>>>Phone: 866--421-3066 (Toll-free) >>>>Hours: M-Th 7:00 a.m.-4:00 p.m. (CT) >>> >>>>-----Original Message----- >>>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Mitchell D. >>> Lynn >>>>Sent: Monday, April 25, 2011 12:27 PM >>>>To: real-eyes@xxxxxxxxxxxxx >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>Well, isn't it their prerogative to alienate paying customers >>> (intentionally >>>>or otherwise) if that suits their business needs? And it should >>> be their >>>>prerogative to build a device for whatever target audience they >>> want. If >>>>that means that some folks can use it and others can't, then so >>> be it. I >>>>know that sounds harsh, and I will probably get flamed for it. >>> >>> >>>>I don't have XM, and it doesn't bother me at all if their site is >>> or isn't >>>>accessible to me. That's just me though: I have no interest in >>> listening to >>>>XM on any device even if it were free. I had a 30-day trial on >>> Sonos and >>>>another with Squeezebox, and while I activated both (with the >>> full intention >>>>of trying it out) I never tuned in so much as one station one >>> time. Pandora >>>>and Rhapsody were more appealing, but in the end, I didn't give >>> them much of >>>>a listen either. Pandora has a cool concept, but in the end, not >>> being able >>>>to tell what was playing made the service useless. Never >>> bothered trying >>>>either over a computer, so that avenue might well have given me >>> band names >>>>and song titles, but the Sonos and Squeezebox displays do not >>> voice at all. >>>>The computer software for both give me the info, but I don't want >>> to carry a >>>>PC around with me just to see what is playing. >>> >>>>Now, before I tick everyone off here, I understand that if you >>> paid for a >>>>service that once worked, then you should get what you paid for >>> or a refund >>>>if resolution is not possible. >>> >>> >>>>-----Original Message----- >>>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>>On Behalf Of Reginald George >>>>Sent: Monday, April 25, 2011 11:21 AM >>>>To: real-eyes@xxxxxxxxxxxxx >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>They can wangle out of it I'm sure. But what really rankles is >>> they had a >>>>web site and an IPhone app that worked fine for us, and they >>> killed both >>>>methods of access. They alienated paying customers and don't >>> seem to give a >>>>damn! I'm not even a subscriber and I'm pissed! >>>>----- Original Message ----- >>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>>To: <real-eyes@xxxxxxxxxxxxx >>>>Sent: Monday, April 25, 2011 10:31 AM >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>> >>>>Will this apply to XM? It isn't a communication company in the >>> same way as a >>>>cell company. This is still kind of a side benefit for XM >>> subscribers. It >>>>isn't the primary focal point when you subscribe: that would be >>> getting it >>>>in your vehicle or some sort of stereo system. >>> >>>>-----Original Message----- >>>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>>On Behalf Of Reginald George >>>>Sent: Monday, April 25, 2011 8:24 AM >>>>To: real-eyes@xxxxxxxxxxxxx >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>I'll tell you the incentive. The new FCC rules regarding >>> mandatory access >>>>for those of us with disabilities to communication devices. This >>> means >>>>speech has to be built into new cell phones, and there will be >>> much more >>>>pressure on companies to comply, and many more suits because this >>> issue is >>>>being taken seriously now by the government where it wasn't >>> before. >>>>Universal design is starting to be mandated on all levels, not >>> just for >>>>public accommodations. >>>>----- Original Message ----- >>>>From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx >>>>To: <real-eyes@xxxxxxxxxxxxx >>>>Sent: Monday, April 25, 2011 7:08 AM >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>> >>>>Here's the problem: Blindness is a very low-incidence disability. >>> What >>>>incentive do these companies really have in terms of listening to >>> our >>>>concerns? IN the scheme of things, we don't comprise that much of >>> their >>>>profit. >>> >>> >>> >>>>Kimberly Morrow, PhD >>>>Communications Specialist >>> >>>>Message of Hope Ministry >>>>1901 NW Blue Parkway >>>>Unity Village, MO 64065-0001 >>>>message-of-hope@xxxxxxxxxxxxxxx >>>>Phone: 866--421-3066 (Toll-free) >>>>Hours: M-Th 7:00 a.m.-4:00 p.m. (CT) >>> >>>>-----Original Message----- >>>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn >>> Walker >>>>Sent: Sunday, April 24, 2011 11:30 AM >>>>To: real-eyes@xxxxxxxxxxxxx >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>I have had trouble with AkccuuRadio's website because of the >>> flash content. >>>>I have written them twice asking that support for the many >>> stations have >>>>winamp or other media content links with no type of responce. I >>> haven't been >>>>able to find an actual phone number to contact them at either. >>> All of the >>>>stations are good and great. It's just the flash that is >>> annoying. I have >>>>asked them to please make the links accessible but, nothing so, I >>> need to >>>>look for a phone number to talk to someone. >>> >>>>Duyahn >>> >>> >>>>----- Original Message ----- >>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>>To: <real-eyes@xxxxxxxxxxxxx >>>>Sent: Sunday, April 24, 2011 10:07 AM >>>>Subject: [real-eyes] Re: sirius/xm--collective action >>> >>> >>>>> It would take thousands to register on their radar. Probably >>> better if >>>>you >>>>> could find a contact within the company and have everybody send >>> your >>>>pleas >>>>> and complaints through them. The fact that it is a large >>> company with >>>>call >>>>> center support over seas is exactly the reason something like >>> this is >>>>> going to be less likely to succeed. There are going to be >>> dozens, >>>>> scores, >>>>maybe >>>>> even hundreds of different agents taking your calls. They are >>> not >>>>> necessarily going to understand fully what you are explaining >>> nor >>>>> necessarily sympathize with you. They might not even speak >>> English all >>> >>>>> that >>>>> well. If you all do go the call route, I would suggest that >>> each and >>>>every >>>>> one of you who calls ask to speak to a supervisor, try to get an >>>>E-mail >>>>> address of someone in authority, and make absolutely sure you >>> get a >>>>case >>>>> number. If you all continue to make follow-up calls on a >>> regular >>>>basis, >>>>> you >>>>> might get some where. Plus, if you decided to take some other >>> kind of >>>>> action or further steps down the road, you all could pool the >>> case >>>>> numbers to >>> >>>>> good >>>>> effect in further communications or in legal action. >>> >>>>> These call centers aren't really in existence to solve problems. >>> They >>>>are >>>>> more to simply process calls. They are timed, and get greater >>>>> rewards/credit--whatever--for handling the call quickly, being >>> polite, >>>>and >>>>> following some mandated script that gives the impression of >>> concern >>>>and >>>>> helpfulness. Remember why companies locate their support >>> off-shore: >>>>for >>>>> cost >>>>> reasons. >>> >>>>> There may well be some terrific support agents who are concerned >>> about >>> >>>>> your >>>>> issue. But my experience in call centers as a tech support >>> agent tells >>>>me >>>>> that most will not be all that helpful. Your chances go way up >>> if you >>>>ask >>>>> for supervisors. Get the supervisor's E-mail addys, their >>> bosses' >>>>names >>>>> and >>>>> their bosses' E-mail addys. Get the case number above all, and >>> ask if >>>>> there is a way you can track the ticket's progress online. >>> >>>>> Hope this helps. I know it sounds cynical, but it is more >>> realistic >>>>than >>>>> cynical. >>> >>> >>>>> -----Original Message----- >>>>> From: real-eyes-bounce@xxxxxxxxxxxxx >>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>>> On Behalf Of Wendy >>>>> Sent: Saturday, April 23, 2011 7:40 PM >>>>> To: real-eyes@xxxxxxxxxxxxx; real-eyes@xxxxxxxxxxxxx >>>>> Subject: [real-eyes] Re: sirius/xm--collective action >>> >>>>> I'm willing to join in this effort if enough people do as well. >>> If >>>>there >>>>> is >>>>> lots of chatter about this on the list maybe we should come up >>> with >>>>> another way to talk about how and when we should take this >>> action. >>>>> Wendy >>>>> At 09:33 AM 4/23/2011, Kimberly Morrow, Ph.D. wrote: >>>>>>app, and the online platform continues to be inaccessible, I have >>> an >>>>>>idea as to how we should take action. >>> >>> >>>>>>Large companies such as Sirius/XM seldom listen to one >>>>>>individual--especially when their call center is located >>> somewhere >>>>> overseas. >>>>>>Those of us who are currently subscribed to the online Sirius/XM >>>>>>platforms, which are no longer accessible, and who wish to cease >>>>>>donating our $3.00 per month (hey, folks, that's $36 per >>> year--you >>>>know >>>>>>how many IPhone apps you could buy with that???): We should all >>> pick a >>> >>>>>>day, and everyone should call sirius/xm and unsubscribe to the >>> online >>>>>>service on the same day, each of us stating to sirius/xm our >>> reason >>>>for >>>>>>doing so. Only when a collective voice is heard will Sirius/XM >>> (or any >>> >>>>>>other currently inaccessible service), truly take note and >>> listen. >>> >>> >>> >>>>>>How about it? >>> >>> >>> >>>>>>Kim >>> >>> >>> >>> >>> >>>>>>To subscribe or to leave the list, or to set other subscription >>>>>>options, go to www.freelists.org/list/real-eyes >>> >>>>> To subscribe or to leave the list, or to set other subscription >>>>options, >>>>> go >>>>> to www.freelists.org/list/real-eyes >>> >>> >>>>> To subscribe or to leave the list, or to set other subscription >>>>options, >>>>> go to www.freelists.org/list/real-eyes >>> >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go >>>>to www.freelists.org/list/real-eyes >>> >>> >>>>To subscribe or to leave the list, or to set other subscription >>> options, go to www.freelists.org/list/real-eyes >>> >>> >>> To subscribe or to leave the list, or to set other subscription >>> options, go to www.freelists.org/list/real-eyes >>> >>> >>> To subscribe or to leave the list, or to set other subscription >>> options, go to www.freelists.org/list/real-eyes >>> >>> >> >> To subscribe or to leave the list, or to set other subscription >> options, go to www.freelists.org/list/real-eyes >> >> >> To subscribe or to leave the list, or to set other subscription >> options, go to www.freelists.org/list/real-eyes >> >> > > To subscribe or to leave the list, or to set other subscription > options, go to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes