[real-eyes] Re: An external drive problem.
- From: "Reginald George" <sgeorge@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Tue, 4 Mar 2008 03:02:48 -0600
Hi Nance,
Okay, we need to go into the hardware page of system in control panel. Tab
to device manager and press space. When it opens up press tab once. Then
down arrow through the list and see if any of the categories are already
expanded. That is, they say open instead of closed. Look for something
called other devices. If it is there and you right arrow and something is
inside of it press the applications key and arrow down to uninstall and
press enter. If nothing is already open and there is no other devices
category in the list down arrow to USB and right arrow on that. Uninstall
any unknown device under USB.
Here's another thing you may want to try before doing all that if it's
practical. Plug the drive into another XP computer and see if it recognizes
it. I believe that drive is still under warranty as well. If it has gone
bad you send it to the manufacturer and typically they can save the data.
What you did should not have killed the drive though.
Reg
----- Original Message -----
From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 12:54 AM
Subject: [real-eyes] Re: An external drive problem.
I didn't get an error message. I didn't get anything. The result was the
same as before, it comes on but is not recognized.
----- Original Message -----
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, March 04, 2008 12:07 AM
Subject: [real-eyes] Re: An external drive problem.
> Try plugging it into a different port with the drive turned on and the
> computer up. It's possible it's in device mangler as an unknown device.
> Let me know if you get an error.
> ----- Original Message -----
> From: "Nancy VanSandt" <maxvanwon@xxxxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Monday, March 03, 2008 10:24 PM
> Subject: [real-eyes] An external drive problem.
>
>
> Hi! I got an external drive for Christmas which I have plugged in to my
> USB
> port. Everything was going fine until a couple of weeks ago when I had
> left
> it on and during the start up process on my PC, I accidentally turned it
> off. I didn't think that would matter, but now when I turn it on, it will
> make the usual noise telling me that it is on, but the drive letter itself
> does not come up in the list in My Computer. So, I can't access it. My
> Zen
> Stone player is working fine, and it shows up in My Computer when I plug
> it
> into my USB, but my other external drive is not recognized at all. It
> sure
> would be a bummer if I lost everything on there. Is there anything I can
> do
> about this?
> Nancy Van Sandt,
> Buddy and Curly's House
> Joshua24:15
> "But as for me and my household,
> We will serve the Lord."
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