Hi! I have been helping a friend of mine who has just gotten a Focus 80-cell Braille display. I have one myself, and I use it all of the time. We have all of her default settings saved the way she wants them. The problem is that whenever we press insert F2 and press enter on "adjust Braille options" all of the levels such as translation options, cursor options, panning options, marking options, etc. remain closed. She opened them all up with her right arrow and then closed out Adjust Braille Options, but when she went back in there, they were all closed again. I went in to her computer using Tandem and tried it, closing Adjust Braille Options with alt-c and also with alt-f4 and when I went back in there, they were all closed again. She is a medical editor and really needs her display. Does anyone have any idea why these levels would continue to remain closed even though she has opened them and tried to save them that way? I have suggested that she call Freedom Scientific in the morning, but I thought I'd ask over here first. Thanks for any suggestions Nancy Van Sandt Today is a gift To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes