RE: Plextalk Recording Kudzu

  • From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx>
  • To: <ptr1-users@xxxxxxxxxxxxx>
  • Date: Mon, 26 Feb 2007 09:11:48 -0000

John,

Glad you got it sorted.

Jamie


-----Original Message-----
From: ptr1-users-bounce@xxxxxxxxxxxxx
[mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of John McCann
Sent: 25 February 2007 22:04
To: ptr1-users@xxxxxxxxxxxxx
Subject: Re: Plextalk Recording Kudzu


Hi Jamie:

You wrote:

"Have you tried running the uninstall with the PTR2 connected?  I don't 
think that this is necessarily a requirement but it's worth trying it."

Well, I just simply went to the "c:\programs\plextalk recording
software" 
folder and deleted it (together with all subfolders); then I likewise 
deleted the desktop shortcut and the start menu folder and shortcuts.

And you continued:

"You will need the PTR2 connected in any case for the installation of
the 
new version."

Yeah, I found that out, <smile>!

Many thanks for your suggestions! I know that I now do have the latest 
version of the software installed, but haven't done anything with it
yet.

John

----- Original Message ----- 
From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx>
To: <ptr1-users@xxxxxxxxxxxxx>
Sent: Sunday, February 25, 2007 1:03 PM
Subject: RE: Plextalk Recording Kudzu


> John,
>
> Have you tried running the uninstall with the PTR2 connected?  I don't
> think that this is necessarily a requirement but it's worth trying it.
> You will need the PTR2 connected in any case for the installation of
the
> new version.
>
> The only other thought is to do with user rights on your PC.  I am
> presuming that you are logged in as administrator when you are running
> the uninstall?
>
> Cheers,
>
> Jamie
>
>
> -----Original Message-----
> From: ptr1-users-bounce@xxxxxxxxxxxxx
> [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of John McCann
> Sent: 24 February 2007 21:08
> To: ptr1-users@xxxxxxxxxxxxx
> Subject: Plextalk Recording Kudzu
>
>
> Hello again fellow listers:
>
> Well, today's ostensible "easy does it" computer project was to
install
> PRS
> version 2_02_01_20E, in the initial process of which, I was advised to
> remove all earlier versions. Well, I had version 2_01_17E on my
system,
> and
> hence, dutifully tried to remove it as instructed. Well, the subject
> line of
> this post should give you a clue of what's happening here. Despite
> successive uses of both "add and remove" and windows clean-up 3.1, the
> older
> plextalk software is still on my system, though both "add and remove"
> and
> windows clean-up show it as being gone. How do I know that the
software
> is
> stil on my system, the shortcut icon is still on the desktop, and when
I
>
> enter on it, the plextalk software comes right up.
>
> Of course, there's no "uninstall" option given under the plextalk
> listing in
> the start menu.
>
> Can anyone help with this problem?
>
> John
>
>
>
>
>
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