John, Glad you got it sorted. Jamie -----Original Message----- From: ptr1-users-bounce@xxxxxxxxxxxxx [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of John McCann Sent: 25 February 2007 22:04 To: ptr1-users@xxxxxxxxxxxxx Subject: Re: Plextalk Recording Kudzu Hi Jamie: You wrote: "Have you tried running the uninstall with the PTR2 connected? I don't think that this is necessarily a requirement but it's worth trying it." Well, I just simply went to the "c:\programs\plextalk recording software" folder and deleted it (together with all subfolders); then I likewise deleted the desktop shortcut and the start menu folder and shortcuts. And you continued: "You will need the PTR2 connected in any case for the installation of the new version." Yeah, I found that out, <smile>! Many thanks for your suggestions! I know that I now do have the latest version of the software installed, but haven't done anything with it yet. John ----- Original Message ----- From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx> To: <ptr1-users@xxxxxxxxxxxxx> Sent: Sunday, February 25, 2007 1:03 PM Subject: RE: Plextalk Recording Kudzu > John, > > Have you tried running the uninstall with the PTR2 connected? I don't > think that this is necessarily a requirement but it's worth trying it. > You will need the PTR2 connected in any case for the installation of the > new version. > > The only other thought is to do with user rights on your PC. I am > presuming that you are logged in as administrator when you are running > the uninstall? > > Cheers, > > Jamie > > > -----Original Message----- > From: ptr1-users-bounce@xxxxxxxxxxxxx > [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of John McCann > Sent: 24 February 2007 21:08 > To: ptr1-users@xxxxxxxxxxxxx > Subject: Plextalk Recording Kudzu > > > Hello again fellow listers: > > Well, today's ostensible "easy does it" computer project was to install > PRS > version 2_02_01_20E, in the initial process of which, I was advised to > remove all earlier versions. Well, I had version 2_01_17E on my system, > and > hence, dutifully tried to remove it as instructed. Well, the subject > line of > this post should give you a clue of what's happening here. Despite > successive uses of both "add and remove" and windows clean-up 3.1, the > older > plextalk software is still on my system, though both "add and remove" > and > windows clean-up show it as being gone. How do I know that the software > is > stil on my system, the shortcut icon is still on the desktop, and when I > > enter on it, the plextalk software comes right up. > > Of course, there's no "uninstall" option given under the plextalk > listing in > the start menu. > > Can anyone help with this problem? > > John > > > > > ------------------------------------------------------------------------ > --- > To leave the list at any time, please write to > <ptr1-users-request@xxxxxxxxxxxxx> with unsubscribe ptr1-users in the > subject or the body. The list home page is at > <//www.freelists.org/list/ptr1-users/>. > > > __________ NOD32 2080 (20070225) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > > ------------------------------------------------------------------------ --- > To leave the list at any time, please write to > <ptr1-users-request@xxxxxxxxxxxxx> with unsubscribe ptr1-users in the > subject or the body. The list home page is at > <//www.freelists.org/list/ptr1-users/>. > > > __________ NOD32 2080 (20070225) Information __________ > > This message was checked by NOD32 antivirus system. > http://www.eset.com > > ------------------------------------------------------------------------ --- To leave the list at any time, please write to <ptr1-users-request@xxxxxxxxxxxxx> with unsubscribe ptr1-users in the subject or the body. The list home page is at <//www.freelists.org/list/ptr1-users/>. __________ NOD32 2080 (20070225) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com --------------------------------------------------------------------------- To leave the list at any time, please write to <ptr1-users-request@xxxxxxxxxxxxx> with unsubscribe ptr1-users in the subject or the body. The list home page is at <//www.freelists.org/list/ptr1-users/>.