OK thanks, I do have Supernova on the same computer so that could be the
culprit. I will uninstall it.
I certainly do get clashes with using Easy Reader and Easy Publisher when I
have Zoomtext installed.
Thanks for the suggestion. Brian Hartgen
Brian,
Some time ago I encountered similar problems and the problem usually ended being a clash with other programmes such as Dolphin Producer, EaseReader etc. I've not experienced it for a while so my memory of what I did to get round it is a bit faded.
I suspect that it is a clash to do with SAPI synthesizers and their usage by the system rather than there being a specific problem with the PRS. I've had similar problems when I try to launch EaseReader or Victor Soft from time to time.
I think I used to get round this particular issue by launching one or more of the likely clashing programmes. For example, I think I used to go into Word and then to Dolphin Producer's settings to turn off the option which launches EaseReader automatically when you have completed a DTB.
I suppose you could try uninstalling other software packages which might be the source of the clash - in my experience it tended to be the Dolphin products.
Hope this helps.
All the best.
Jamie
-----Original Message----- From: ptr1-users-bounce@xxxxxxxxxxxxx [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen Sent: Sat, 28 October 2006 15:48 To: ptr1-users@xxxxxxxxxxxxx Subject: PRS error
Hi
I recorded some material on the PTR2 today and wanted to use the PRS software afterwards. When I launched the PRS software, I got the following error: PLEXTRS.exe PLEXTRS.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here. De bug Close
When I get more information about it, this is the screen contents:
Error Report Contents The following information about your process will be reported: Exception Information Code: 0xc0000005 Flags: 0x00000000 Record: 0x0000000000000000 Address: 0x0000000004da3870 System Information Windows NT 5.1 Build: 2600 CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E CPU Version: 00000F43 CPU Feature Code: BFEBFBFF CPU AMD Feature Code: 011CE824 Module 1 PLEXTRS.exe Image Base: 0x00400000 Image Size: 0x00000000 Checksum: 0x00000000 Time Stamp: 0x42dc9b2d Version Information The following files will be included in this error report: C:\DOCUME~1\Owner\LOCALS~1\Temp\b541_appcompat.txt Close
I tried uninstalling the software and reinstalling, but no luck. If anyone has any ideas, it would be good to hear them, thank you.
Brian Hartgen
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