RE: PRS error
- From: "Cuthbertson, Jamie" <Jamie.Cuthbertson@xxxxxxxxxxx>
- To: <ptr1-users@xxxxxxxxxxxxx>
- Date: Mon, 30 Oct 2006 10:13:49 -0000
Brian,
Some time ago I encountered similar problems and the problem usually
ended being a clash with other programmes such as Dolphin Producer,
EaseReader etc. I've not experienced it for a while so my memory of
what I did to get round it is a bit faded.
I suspect that it is a clash to do with SAPI synthesizers and their
usage by the system rather than there being a specific problem with the
PRS. I've had similar problems when I try to launch EaseReader or
Victor Soft from time to time.
I think I used to get round this particular issue by launching one or
more of the likely clashing programmes. For example, I think I used to
go into Word and then to Dolphin Producer's settings to turn off the
option which launches EaseReader automatically when you have completed a
DTB.
I suppose you could try uninstalling other software packages which might
be the source of the clash - in my experience it tended to be the
Dolphin products.
Hope this helps.
All the best.
Jamie
-----Original Message-----
From: ptr1-users-bounce@xxxxxxxxxxxxx
[mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Hartgen
Sent: Sat, 28 October 2006 15:48
To: ptr1-users@xxxxxxxxxxxxx
Subject: PRS error
Hi
I recorded some material on the PTR2 today and wanted to use the PRS
software afterwards.
When I launched the PRS software, I got the following error:
PLEXTRS.exe
PLEXTRS.exe has encountered a problem and needs to
close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working
on
might be lost.
For more information about this error, click here.
De bug Close
When I get more information about it, this is the screen contents:
Error Report Contents
The following information about your process will be reported:
Exception Information
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x0000000004da3870
System Information
Windows NT 5.1 Build: 2600
CPU Vendor Code: 756E6547 - 49656E69 - 6C65746E
CPU Version: 00000F43 CPU Feature Code: BFEBFBFF
CPU AMD Feature Code: 011CE824
Module 1
PLEXTRS.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x00000000 Time Stamp: 0x42dc9b2d
Version Information
The following files will be included in this error report:
C:\DOCUME~1\Owner\LOCALS~1\Temp\b541_appcompat.txt
Close
I tried uninstalling the software and reinstalling, but no luck. If
anyone
has any ideas, it would be good to hear them, thank you.
Brian Hartgen
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