Hi Darrel, Have you tried the last test re double clicking in the inbox to see if you get a pop-up window with the email content? That will clear some potential issues. Also, what operating system are you running? It seems this is a question for Rein or Per, they know the GUI side very well. I'll let them respond to you. All the best, 73's, John On Thu, Dec 30, 2010 at 1:50 PM, <ve7cus@xxxxxxx> wrote: > John, > > I sent myself a test message, cleared all the headers, connected and did a > QTC, got the test mail header then double clicked on it and nothing happened. > > Darrel > > On 2010-12-29, at 5:33 PM, John Douyere wrote: > >> Hi Darrel, >> >> That is strange. Here is the sequence I would use to check this: >> >> 1. File/Clear headers >> >> 2. Connect to server >> >> 3. Do a QTC >> >> 4. Select headers in the email tab (if nothing appears, select inbox >> then headers again to refresh). >> >> 5. While connected double click on the email number or address of >> sender or subject, (anywhere on an email header seems to works >> anyway). If your not connected it should say "you need to connect >> first". >> >> 6. It should say, requesting mail #. >> >> If that does not work, and assuming you have email in the inbox, try >> double clicking on an email and see if you get a pop-up window with >> the email content. >> >> Hope this helps, >> >> Regards, >> >> John >> >> On Thu, Dec 30, 2010 at 11:29 AM, <ve7cus@xxxxxxx> wrote: >>> Hmmm! For some reason that doesn't work for me. I tried doing that as it >>> sounded logical and I just tried again incase I wasn't clicking fast >>> enough. Nothing appeared in the window. >>> >>> Darrel >>> >>> On 2010-12-29, at 2:49 PM, John Douyere wrote: >>> >>>> Hi Darrel, >>>> >>>> I suspect the button has been removed due to the new way of requesting >>>> an email download: in the header list, just double-click on the email >>>> you want and the client will automatically send a ~READ + email number >>>> command. >>>> >>>> When done, the inbox will contain your email (at the bottom). >>>> >>>> Regards, >>>> >>>> John >>>> >>>> >>> >>> >>> >> > > >