Hi Lamar, If you call MicroSoft customer support and verify the serial number on your Windows XP media with them, they can sell you a new license for your OS for about $15 US. It doesn't matter if you have lost the product sticker or anything. Sorry to say, this will require sighted assistance. HTH Regards, James jimpanes@xxxxxxxxx jimpanes@xxxxxxxxxxxx "Everything is easy when you know how." ----- Original Message ----- From: "Lamar Upshaw" <lupshaw@xxxxxxxxxxxxxx> To: <programmingblind@xxxxxxxxxxxxx> Sent: Friday, November 21, 2008 1:42 AM Subject: o/t windows xp sp 3 Is there an installer for sp 3 that can be downloaded other than through the windows update page? I have a very old original windows xp installation, and the windows update page says my copy of windows is not genuine. When i attempt to install service pack 2, the update says my product key is invalid. According to what the web site is saying, i'll have to buy windows all over again. With All Respect, Upshaw, Lamar T __________ View the list's information and change your settings at //www.freelists.org/list/programmingblind __________ View the list's information and change your settings at //www.freelists.org/list/programmingblind