Re: Cognos Problem with JAWS

  • From: "Brent Neal" <bneal@xxxxxxxx>
  • To: <programmingblind@xxxxxxxxxxxxx>
  • Date: Tue, 14 Sep 2010 15:45:47 -0600

I have not heard anything so far.  Sometimes when I go to a different report in 
the same session it works correctly then that one also stops working.  This is 
a strange problem.  There is a person from IBM Cognos who is coming to Utah and 
he said he will meet with me for a couple of hours on October 21 to talk about 
accessibility.  I hope some how I can get this figured out.
Brent Neal
140 E 300 S
Salt Lake City, UT 84111
Phone:  801.526.9797
Email:  bneal@xxxxxxxx 

>>> Dorene Cornwell <dorenefc@xxxxxxxxx> 9/14/2010 3:29 PM >>>
Hi Brent
Did you get any private replies to this?
To be honest, it sounds like your problem could EITHER be something with JAWS 
or something with Cognos. I say this because the problem occurs in two 
different versions of Explorer as well.
Once in awhile when someone posts a query like this, someone else will have 
suggestions for things to try related to the different JAWS cursors and I am a 
lousy source for anything like that.
Otherwise,you may need to get your own tech support on the phone with both 
Cognos and FS to figure out what the issues might be. I ask in a few different 
places about people using these tools with JAWS and my sense is there really 
are not a lot of people so you probably get to be on the bleeding edge of 
testing accessibility features.
For instance, is there some other way to enter things that go into formulas?
I am interested in what you figure out about this.
Seattle WA

On Tue, Sep 14, 2010 at 8:58 AM, Brent Neal <bneal@xxxxxxxx> wrote:

Our data warehouse team uses IBM Cognos to create reports for our users. The 
Report Studio is an internet application. I created a table inside the report 
and in one of the table cells I need to add a formula. To do this I go to query 
calculation and double click with the left mouse button. This brings up a 
pop-up edit box used to enter the name of the formula. Once I type the name and 
hit enter another pop-up edit box called expression definition pops up which is 
used to enter the code. This worked correctly for about 5 times then after that 
JAWS would no longer recognize it as an edit box. It still pops up but JAWS 
does not recognize it and does not allow a sighted user to type in it. A 
sighted user can copy and paste something in this box but cannot type. When we 
upgraded from IE6 to IE8 it worked correctly for about 5 or 6 more times then 
the same problem came up. I cannot think of anything I am doing different. Does 
anyone have any idea what JAWS could be doing to cause this problem and how to 
fix it? This is very important because this is where you type and modify the 
Any suggestions are appreciated.
Thank You
Brent Neal
140 E 300 S
Salt Lake City, UT 84111
Phone: 801.526.9797
Email: bneal@xxxxxxxx 

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