I finally was able to talk to a Cognos tech at IBM and explain the problem. She said she was not sure that anything could be done but she would check into it. She asked me to email her some information about the JAWS screen reader and how it worked. She also wanted to know what would have to be done to fix the problem. I am not sure how to fix the problem. Would a text label just have to be added to the icon tab in order to allow JAWS to find it and then could you click on it using the mouse buttons or does something else have to be done. Also on some of the icons that do show up like properties when I hit enter on it or click it with the left mouse button it brings up the context window that says minimize, maximize etc. instead of opening the properties. If I right mouse button click properties it brings up a different context window but still does not open properties. If a sighted user uses the regular mouse and clicks on some of the other icons then I can go to properties and it works correctly. Any ideas about what could be going on and how it could be fixed? I should probably also address this with the IBM tech. Also if you know good arguments on why they should make cognos accessible let me know. I think it is a law for the federal government but I am not sure about state government. Thanks in advance for any information. Brent Neal 140 E 300 S Salt Lake City, UT 84111 Programmer Phone: 801.526.9797 Email: bneal@xxxxxxxx