[play.webdev] Re: PAT success story

  • From: "Vincent Pan (PLAY)" <vpan@xxxxxxxxxxxxxx>
  • To: "'play.webdev@xxxxxxxxxxxxx'" <play.webdev@xxxxxxxxxxxxx>
  • Date: Wed, 29 Oct 2003 09:27:00 -0800

Wow, this is a pretty cool idea! Way to go Web Team! I had a chance to log
in and check out the application. Definitely a useful tool to make sure your
site is running properly. Plus, it's so easy to use!
-----Original Message-----
From: Chris McGrath (PLAY) 
Sent: Wednesday, October 29, 2003 9:10 AM
To: 'play.webdev@xxxxxxxxxxxxx'
Subject: [play.webdev] PAT success story

The Playground Alert Tool (P.A.T.) saved us a few days ago. I got an alert
in my Inbox that a site was down--I checked it out immediately and it was
definitely down. Derek and I tried to talk to the server, but it wasn't
listening. We tried a few other things before resorting to a reboot. The
server came back and everything worked again. Total outage time: 8 minutes.
It sucks when a server goes down, but it sucks even worse when it's the
customer who tells you. By using PAT, I found out first and resolved the
problem before anybody contacted me.
We're still trying to figure out exactly what went wrong with the server,
but I learned how valuable PAT can be. If you haven't started using it yet
for your Playground sites, I'd recommend it.
URL is www.playgroundtech.com/pat <http://www.playgroundtech.com/pat> 
username is patuser
password is playground
P.S. Special kudos to Mehrdad for building us such a great tool!

c h r i s  m c g r a t h
internet systems analyst

  p l a y g r o u n d
 division of intrawest

 telephone 604.675.7532 


Other related posts: