I know several other already responded to this... but, just to add to it... The manufacturer either gave you a complete recovery disk, which when installed will return the system to EXACTLY the way it was when you received it from them, or they gave you an actual Windows setup CD. In some instances, people have gotten a recovery CD that restores to the way you received the computer, minus the extra apps you ordered. In that case, you'd probably have setup CD's for the additional programs. And, in some cases, as I've just heard here for the first time, you would get the additional apps by logging into the company's site and downloading the setup apps. If you have a recovery CD, sometimes its possible to go into the CD's directory and run the Windows setup separately. It all boils down to what exactly you have. Easiest way to find out if you're unfamiliar with what the directory structure would look like would be to call the manufacturer and ask them. Tell them you want to reinstall Windows from scratch, NOT a full recovery of the system as it was when you received it. If you're into a little research, you can try restarting the computer with the CD in the drive, and see if it starts the setup, and see if the setup mentions that it will reinstall Windows or a full recovery. .::] Sir Troth [::.. _________________________________ AOL: SirTrothX Please, no email at this address! _________________________________ ::: Original Message by Poppy0206@xxxxxxx ::: Mon, 5 Jan 2004 18:56:14 EST | Hi Rose, | So, then you are saying I can type in on my computer, | format c: | | and it will wipe everything totally clean. Then, I can use theh restore disk | that came withmy computer to load winxp back on? OR must I buy the operating | system disk from a store? | | cristy | | | To unsub or change your email settings: | //www.freelists.org/webpage/pctechtalk | | To access our Archives: | http://groups.yahoo.com/group/PCTechTalk/messages/ | //www.freelists.org/archives/pctechtalk/ | | For more info: | //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk