Did you restart the pc after installing the modem? Try Ctrl+Alt+Del to bring up task list, and End Task on RNAAPP, then try modem. Do you have another program that could be accessing the port like a fax progam? Do you have a serial mouse on Com-1? Do you have any conflicts in Device Manager? I have to go back and check the mouse, but I dont think that is it. I uninstalled zone alarm and my cam and anythingn I could think of that would conflict. I will try ending the RNAAPP (what is that for by the way?). I really think I have the modem configured and installed okay, of course who knows its me doing this...but it looks right. christy Hi Terry, I did restart it after installing the modem. I also did cntl, alt delte to see what applications were running and looked for anything I thought might be a conflict, no fax programs I know of on that computer. I checked printers they are on diff COM, device manager says all is working okay. -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk