what anti-virus is he using? The older norton that I used to use, had a conflict, and I had to disable the mail scanning in it. And the AVG that I recently removed from my system, seemed to freeze when it would sometimes scan mail - so mail wouldn't come in. just food for thought - Cris ----- Original Message ----- From: Joyce To: pctechtalk@xxxxxxxxxxxxx Sent: Wednesday, September 29, 2004 10:36 AM Subject: -=PCTechTalk=- Re: Zone Alarm Thanks, Mike. I passed the word along. Joyce ----- Original Message ----- From: "Mike" <mikebike@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Tuesday, September 28, 2004 11:42 PM Subject: -=PCTechTalk=- Re: Zone Alarm > Hi Joyc > have him right click on the Zone Alarm icon down by the clock > Choose Shutdown Zone Alarm. > > Mike > > ******* Mike's REPLY SEPARATOR ********* > > On 9/28/2004 at 5:30 PM Joyce wrote: > > A friends Uncle, age 80, has just gotten a laptop and is having trouble > sending or receiving e-mail. He has been told to try disabling Zone Alarm > but he has no idea how to do that. I am not currently using Zone Alarm so > could one of you who is, tell me how to disable it. I will pass the info > along and maybe save him from trashing the whole idea. (which I guess he > is > about to do even though he loved keeping in touch with kids and grandkids > with e-mail). And please give a very simple step by step instruction. > Thanks guys. > Joyce > > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > For more info: > //www.freelists.org/cgi-bin/list?list_id=pctechtalk > > To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk