-=PCTechTalk=- Re: XP Crash Problem
- From: "C.E. Cochran" <dylan63@xxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 23 Feb 2005 14:22:00 -0500
Hi - I'm showing my ignorance here - how do I check the drivers? And what
if SAFE mode doesn't work? The computer won't boot?
Sorry that I don't understand,
Connie C.
> It is no guarantee, but since it mentions the word "driver", I would try
> to
> boot into SAFE mode and check all of my installed drivers. If SAFE mode
> works it is a good bet that you have a bad driver. If it does NOT work,
> you
> might still have a bad driver, but it is not as good of a bet.
>
> A second tip would be to enter enter and examine all the BIOS settings to
> be
> sure nothing has been corrupted there.
>
> A third and last tip would be to boot using your anti-virus rescue disk
> and
> see what the scan finds. I would not bet on this at all since most
> viruses
> WANT you to boot up so they can clone themselves to the addresses in your
> address book.
>
> Don
>> Hi, everybody! I have a Dell Dimension 2300 running Windows XP Home,
>> with
>> Service Pack 2 and the latest updates installed. I have 512 MB of ram.
>> My problem started about 2 weeks ago, and happened again today. I get a
>> black screen with text - it's a crash, I guess it would be a BSOD in
>> Windows 98 - the top part of the message gets cut off, but it says "Run
>> the driver verifier against any new (or suspect) drivers". It goes on to
>> say something about new hardware, and resetting the BIOS to reset the
>> drivers - there is no new hardware here. It says to do that only if this
>> is not the first time you see this screen, I've now seen it 4 or 5 times.
>> It goes on to give a memory address at the bottom of the screen -
>> (0x000000c5.....) The only way out of it is to switch off the computer
>> using the front power button, not Start, Shut Down, etc. Does anybody
>> have any idea what's going on? I'm usually a little bit intuitive about
>> figuring these things out, but this has me stumped as
>> I've added no new hardware. I should add that I'm fairly new to using
>> XP. Also, I don't know what the "driver verifier" is.
>> Thanks for any and all help,
>>
>> Connie C.
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