-=PCTechTalk=- Re: XP Crash Problem
- From: "Don" <dsw32952@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 23 Feb 2005 13:41:04 -0500
It is no guarantee, but since it mentions the word "driver", I would try to
boot into SAFE mode and check all of my installed drivers. If SAFE mode
works it is a good bet that you have a bad driver. If it does NOT work, you
might still have a bad driver, but it is not as good of a bet.
A second tip would be to enter enter and examine all the BIOS settings to be
sure nothing has been corrupted there.
A third and last tip would be to boot using your anti-virus rescue disk and
see what the scan finds. I would not bet on this at all since most viruses
WANT you to boot up so they can clone themselves to the addresses in your
address book.
Don
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----- Original Message -----
From: "C.E. Cochran" <dylan63@xxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, February 23, 2005 1:14 PM
Subject: -=PCTechTalk=- XP Crash Problem
> Hi, everybody! I have a Dell Dimension 2300 running Windows XP Home, with
> Service Pack 2 and the latest updates installed. I have 512 MB of ram.
> My problem started about 2 weeks ago, and happened again today. I get a
> black screen with text - it's a crash, I guess it would be a BSOD in
> Windows 98 - the top part of the message gets cut off, but it says "Run
> the driver verifier against any new (or suspect) drivers". It goes on to
> say something about new hardware, and resetting the BIOS to reset the
> drivers - there is no new hardware here. It says to do that only if this
> is not the first time you see this screen, I've now seen it 4 or 5 times.
> It goes on to give a memory address at the bottom of the screen -
> (0x000000c5.....) The only way out of it is to switch off the computer
> using the front power button, not Start, Shut Down, etc. Does anybody
> have any idea what's going on? I'm usually a little bit intuitive about
> figuring these things out, but this has me stumped as
> I've added no new hardware. I should add that I'm fairly new to using
> XP. Also, I don't know what the "driver verifier" is.
> Thanks for any and all help,
>
> Connie C.
>
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